Experience

Delivering Innovation in Supportive Housing (DISH)

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Financial Analyst

  • Apr 2023 - Present

  Under the supervision of the Director of Finance and Administration, the Financial Analyst is responsible for delivering and overseeing the accuracy of the project structure in the accounting system. The job requires accurately ensuring the setting up of the project and charge codes, entering invoicing details related to client and vendor invoices, and running reports to check accuracy. Core Tasks include: Lead and manage monthly rent roll, including data collection, monitoring… Show more Under the supervision of the Director of Finance and Administration, the Financial Analyst is responsible for delivering and overseeing the accuracy of the project structure in the accounting system. The job requires accurately ensuring the setting up of the project and charge codes, entering invoicing details related to client and vendor invoices, and running reports to check accuracy. Core Tasks include: Lead and manage monthly rent roll, including data collection, monitoring deposits, and providing reports. Support Dir. Of Finance and Admin, Sr. General Managers, and site staff in due diligence by pulling data provided by onsite staff and consolidating data into usable formats and analyzing data. At month close, coordinate accruals and adjustments, check the accuracy, obtain appropriate approvals, and submit to Tides/HSH accounting for processing. Engage and collaborate with the HSH finance team and Tides as needed to address any reconciliation matters Coordinate with the facilities project manager to obtain accurate tenant billing and vendor invoicing information. Prepare standardized reporting periodically and other various deliverables. In conjunction with Dir of Finance and Dir of Real Estate & Consulting, track costs, billing/invoice adjustments, contract-to-date expenditures for sub-contractors, and any temporary labor. Prepare monthly government invoices, which include allocating expenses in the Wells Fargo portal before invoicing. Reconcile and maintain general ledger accounts and schedules monthly. Review credit card expenses to ensure they are charged to the correct contract budget and reconcile bank and credit card statements. Create monthly spending reports for department managers. Gather, prepare, and maintain various records, reports, fiscal data, and confidential records. Maintain orderly files for audit purposes and assist in preparation for the annual audit.

• Facilities Project Manager

  • Jul 2021 - Apr 2023

• Facilities Administrative Assistant

  • Jun 2018 - Jul 2021

  The FAA provides high-level administrative support to the facilities department and to senior directors, assists with finance and development, and acts as a SalesForce admin for the DISH organization. Core duties include: •Vendor coordination and ordering for the portfolio of 8 sites plus the central office. •Managing the data and creating reports regarding occupancy, facilities projects, rental income, and additional information pertaining to the non-profit •Coordinates… Show more The FAA provides high-level administrative support to the facilities department and to senior directors, assists with finance and development, and acts as a SalesForce admin for the DISH organization. Core duties include: •Vendor coordination and ordering for the portfolio of 8 sites plus the central office. •Managing the data and creating reports regarding occupancy, facilities projects, rental income, and additional information pertaining to the non-profit •Coordinates preventative maintenace scheduling •Frequently conducts cost comparison of facilities goods •Assists in preparing and monitoring the Facilities department annual budget •Maintains project status reports, project files, and ensures communication with stake holders. •Provides support for the SalesForce users. •Salesforce Administration including: Data cleansing and data health maintenance, user training on KPIs, researching and testing new tools and rollouts for Salesforce, Lightning implementation and training, create custom objects, fields, and triggers, managing sandbox environments, customize dashboards and homepages departmentally, configuration of page layouts, workflows, records, and data fields.



Crestwood Behavioral Health, Inc.

• United States
• Mental Health Care
• 400 - 500 Employee

• Client Services Coordinator

  • Jul 2017 - Nov 2017

  Provide case management services for active clients. Administer initial admittance assessment to determine client needs and formulate Recovery Service Plan goals. Ongoing open communication with clients on current caseload, keeping them informed of changes to status, and collaborating on their goals. Maintain contact with outside support network including conservators, family, and potential placement. Crisis intervention as needed. Prepare clients for successful re-entry into the community… Show more Provide case management services for active clients. Administer initial admittance assessment to determine client needs and formulate Recovery Service Plan goals. Ongoing open communication with clients on current caseload, keeping them informed of changes to status, and collaborating on their goals. Maintain contact with outside support network including conservators, family, and potential placement. Crisis intervention as needed. Prepare clients for successful re-entry into the community. Facilitate program groups including: discharge planning, symptom management, CBT processing groups, dual-diagnosis recovery, life skills/community re-entry, therapeutic recreational groups.

• Rehabilitation Assistant

  • Mar 2017 - Jul 2017

  Providing daily direct support services to clients and individuals in the Acute Psychiatry Unit on site. Facilitate groups, and provide coaching, mentoring, and encouragement in tandem with the client's recovery program as outlined by their service coordinator. Assist clients with meals, daily hygiene, and social and recreational activities as they are prepared to graduate into the community from our unit. Monitoring daily behavioral, medical, and mental health needs, and preparing… Show more Providing daily direct support services to clients and individuals in the Acute Psychiatry Unit on site. Facilitate groups, and provide coaching, mentoring, and encouragement in tandem with the client's recovery program as outlined by their service coordinator. Assist clients with meals, daily hygiene, and social and recreational activities as they are prepared to graduate into the community from our unit. Monitoring daily behavioral, medical, and mental health needs, and preparing reports for the Service Coordinators, Program Directors, nurses and medical staff, as well as the county. Timely upkeep of client records in the event of a behavioral note, or required documentation of a client encounter as needed. Recognizing the differences between various psychological theories of human behavior. Identifying and cultivating solutions for unique scenarios through critical thinking, and experience. Pro-ACT Compliant Vital Signs Documentation Nutritional Documentation



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Manager

  • Jul 2015 - May 2016

  •Coordination of daily front desk operations through interactive "stand-ups" with the current shift. •Guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and actively maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during high occupancy times. •Implementing an up-sell program to… Show more •Coordination of daily front desk operations through interactive "stand-ups" with the current shift. •Guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and actively maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during high occupancy times. •Implementing an up-sell program to encourage employee empowerment, and increase the average rate per sold per room. First month yield $2750. •Implementing a program that recognized associates who received positive guest response scores, including public recognition and monetary rewards. •Chosen to be a "Coach" for a property wide program that focuses on recognizing one area for improvement at a time, setting a time schedule, and meeting that goal. •Seizing opportunities for improvement, and seeking out advice and suggestions from associates for improvements Show less •Coordination of daily front desk operations through interactive "stand-ups" with the current shift. •Guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and actively maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during high occupancy times. •Implementing an up-sell program to… Show more •Coordination of daily front desk operations through interactive "stand-ups" with the current shift. •Guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and actively maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during high occupancy times. •Implementing an up-sell program to encourage employee empowerment, and increase the average rate per sold per room. First month yield $2750. •Implementing a program that recognized associates who received positive guest response scores, including public recognition and monetary rewards. •Chosen to be a "Coach" for a property wide program that focuses on recognizing one area for improvement at a time, setting a time schedule, and meeting that goal. •Seizing opportunities for improvement, and seeking out advice and suggestions from associates for improvements Show less



JW Marriott

• Hospitality
• 700 & Above Employee

• Rooms Operations Management

  • Jan 2014 - Jun 2015

  •Coordination of front desk operations, and guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during busy or stressful times. •Motivating and recognizing associates •Quick and thorough resolutions for guest or associate… Show more •Coordination of front desk operations, and guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during busy or stressful times. •Motivating and recognizing associates •Quick and thorough resolutions for guest or associate issues. •Organizing and scheduling associates appropriately according to occupancy I levels. •Working with the Executive Committee to complete projects and improve guest survey results •Seizing opportunities for improvement, and seeking out advice and suggestions from associates for improvements Show less •Coordination of front desk operations, and guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during busy or stressful times. •Motivating and recognizing associates •Quick and thorough resolutions for guest or associate… Show more •Coordination of front desk operations, and guaranteeing that associates are empowered to do everything possible to make sure each guest has a comfortable and enjoyable stay. •Daily customer relations and maintaining strong relationships with Marriott Rewards guests •Interpersonal skills and maintaining direct communication with guests and associates during busy or stressful times. •Motivating and recognizing associates •Quick and thorough resolutions for guest or associate issues. •Organizing and scheduling associates appropriately according to occupancy I levels. •Working with the Executive Committee to complete projects and improve guest survey results •Seizing opportunities for improvement, and seeking out advice and suggestions from associates for improvements Show less



W Hotels

• Hospitality
• 700 & Above Employee

• Human Resources Intern

  • Feb 2013 - May 2013

  • Administrative duties include: answering phones and directing calls, filing (digital and hardcopies) • Conducting phone screening interviews for potential employees and applicants • Creating employee key cards and entering new employees into the hotel data log • Create spreadsheets from weekly meetings/events • Arranging employee recognition and associate appreciation events • Creating signage and graphics in Photoshop • Administrative duties include: answering phones and directing calls, filing (digital and hardcopies) • Conducting phone screening interviews for potential employees and applicants • Creating employee key cards and entering new employees into the hotel data log • Create spreadsheets from weekly meetings/events • Arranging employee recognition and associate appreciation events • Creating signage and graphics in Photoshop