Digital Health Coach

• Jan 2022 - Present

Certified Health Coach

• 2009 - Present

o Conduct health consultations (digitally and in person) for 30+ clients, establishing wellness goals and facilitating a supportive environment for behavioral changeo Empower clients to set realistic goals and achieve sustainable lifestyle changeso Create resources and workshops to help clients learn best practices for healthy living o Conduct health consultations (digitally and in person) for 30+ clients, establishing wellness goals and facilitating a supportive environment for behavioral changeo Empower clients to set realistic goals and achieve sustainable lifestyle changeso Create resources and workshops to help clients learn best practices for healthy living

Health & Wellness Coach

• Jan 2021 - Dec 2021

Juice Plus+ Health and Wellness Coordinator

• 2015 - 2021

o Manage caseload of 70+ clients and maintain accurate documentationo Counsel clients on overall nutrition, meal planning, and Juice Plus+ product portfolioo Establish effective and innovative social media marketing, product campaign launches and events to raise brand awarenesso Oversee a team of five coaches o Manage caseload of 70+ clients and maintain accurate documentationo Counsel clients on overall nutrition, meal planning, and Juice Plus+ product portfolioo Establish effective and innovative social media marketing, product campaign launches and events to raise brand awarenesso Oversee a team of five coaches

Senior Compliance Analyst, Dept. of Defense TRICARE Management Activity

• 2005 - 2008

o Responsible for assisting in managing the development, implementation, and execution of projects within the Health Insurance Portability and Accountability Act (HIPAA) Compliance & Oversight Program o Facilitated activities to foster awareness regarding information privacy and security within the United States Military healthcare system o Maintained compliance with federal and state laws related to privacy, security, confidentiality, and protection of medical information o Responsible for assisting in managing the development, implementation, and execution of projects within the Health Insurance Portability and Accountability Act (HIPAA) Compliance & Oversight Program o Facilitated activities to foster awareness regarding information privacy and security within the United States Military healthcare system o Maintained compliance with federal and state laws related to privacy, security, confidentiality, and protection of medical information

Grievances and Appeals Coordinator, Medical Affairs Division

• 2001 - 2004

o Managed member and provider appeals based on medical necessity, as well as assessing accuracy of claim paymentso Increased efficiency through the development of a more proficient member and provider appeals flow charto Administered statewide pharmacy formulary and non-formulary appeals, including consultation with internal and external medical directorso Maintained knowledge of applicable laws, regulations, and accreditation standards as mandated by the HIPAA o Managed member and provider appeals based on medical necessity, as well as assessing accuracy of claim paymentso Increased efficiency through the development of a more proficient member and provider appeals flow charto Administered statewide pharmacy formulary and non-formulary appeals, including consultation with internal and external medical directorso Maintained knowledge of applicable laws, regulations, and accreditation standards as mandated by the HIPAA