Jennifer H.

Director of Private Dining at BrickTop's Restaurant
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Contact Information
us****@****om
(386) 825-5501
Location
Franklin, Tennessee, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Director of Private Dining
      • Apr 2022 - Present

    • Private Events Manager
      • Dec 2020 - Present

    • Event Consultant
      • Oct 2018 - Present

    • United States
    • Industry Associations
    • 1 - 100 Employee
    • Coordinator, Events and Sponsorship Fulfillment
      • Dec 2017 - Oct 2018

    • Event Coordinator
      • Mar 2016 - Oct 2018

    • Lead Event Planner and Vendor Relations Manager
      • Oct 2011 - Oct 2016

      - Managed the sales process for all potential client inquiries including initial inquiry response, setting meeting dates and times, running of sales meeting and booking clients- Managed all aspects of planning and executing the events including vendor and venue recommendations, all planning sessions, and guest services- Acted as the primary liaison with all vendors, rental orders, timelines, and event diagrams- Directed to oversee the organization, set and performance of event rehearsals and day-of events- Created and managed timelines for optimal goals for each event by specified deadlines- Created detailed budgets and finalized all contracts- Expressed ability to work under high pressure while staying focused, patient, and professional- Continuously strengthened personal and professional relationship skills with vendors, clients, and other professionals within the Event Planning industry- Exceeded expectations set by clients by completing planned objectives and going above and beyond

    • Server, Bartender and Trainer
      • Sep 2011 - Mar 2016

      - Trusted to train new employees and travel to help open new restaurants- Highly successful in face-to-face customer satisfaction- Proactively approaching customers, continuing to build confidence and relationship building skills- Consistently surpassing expectations set by managers, completing daily and nightly goals - Trusted to train new employees and travel to help open new restaurants- Highly successful in face-to-face customer satisfaction- Proactively approaching customers, continuing to build confidence and relationship building skills- Consistently surpassing expectations set by managers, completing daily and nightly goals

    • Food and Beverage Runner for High-end Suites
      • Oct 2010 - Aug 2011

      - Highly successful in face-to-face customer entertainment and customer satisfaction- Demonstrate capability to work under pressure and as a team member- Gained ability to work with a constantly changing audience while staying focused and remaining patient in professional ways - Highly successful in face-to-face customer entertainment and customer satisfaction- Demonstrate capability to work under pressure and as a team member- Gained ability to work with a constantly changing audience while staying focused and remaining patient in professional ways

    • United States
    • Restaurants
    • 400 - 500 Employee
    • Server and Bartender
      • Jun 2005 - Aug 2011

      - Proactively approached customers, enhancing relationship building skills and confidence - Consistently exceeded expectation set by managers, completing nightly goals- Worked directly with customers, enhancing personal and professional relationship skills - Proactively approached customers, enhancing relationship building skills and confidence - Consistently exceeded expectation set by managers, completing nightly goals- Worked directly with customers, enhancing personal and professional relationship skills

    • United States
    • Food and Beverage Manufacturing
    • Event Planner (Intern)
      • Jan 2011 - May 2011

      - Created product awareness, branding and visibility through new marketing strategies- Ultimately grow revenue by using Search Engine Optimization and Social Media Management to become visible and ensure leads- Print media work included creation of two brochures: one focused on a complete product line, the other, event planning specific- Developing high turnout rates by planning social networking and informational events - Created product awareness, branding and visibility through new marketing strategies- Ultimately grow revenue by using Search Engine Optimization and Social Media Management to become visible and ensure leads- Print media work included creation of two brochures: one focused on a complete product line, the other, event planning specific- Developing high turnout rates by planning social networking and informational events

Education

  • Westfield State University
    Bachelor of Science, Psychology
    2006 - 2011

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