Jennifer Guevarra

Program Supervisor | Image Review/ Enverus Department at Global Agility Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Philippines, PH

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Credentials

  • Building High Performance Team/Organization
    People Management Association of the Philippines
    Sep, 2019
    - Nov, 2024
  • Incentivizing Scheme-Toolbox to Improve Work Performance & Productivity
    People Management Association of the Philippines
    May, 2018
    - Nov, 2024
  • People Management Association of the Philippines
    People Management Association of the Philippines
    Apr, 2018
    - Nov, 2024
  • Performance Management & Coaching
    People Management Association of the Philippines
    Jun, 2017
    - Nov, 2024

Experience

  • Global Agility Solutions
    • United States
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Program Supervisor | Image Review/ Enverus Department
      • Dec 2021 - Present

      ~Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates~Organize workflow and ensure that employees understand their duties or delegated tasks~Monitor employee productivity and provide constructive feedback and coaching~Receive complaints and resolve problems~Pass on information from upper management to employees and vice versa~Prepare and submit performance reports

    • Team Lead | Enverus Department
      • Dec 2016 - Present

      ~Oversee day-to-day operation.~Distribute work to the team.~Delegate tasks and set deadlines.~Monitor team performance and report on metrics.~Distribute and display metrics to the team members, including current backlogs.~Develops strategies to promote team member adherence to company regulationsand performance goals.~Update progress on action plans for low performers.~Communicate and update to client-Accounts Handled: 300R, Transporter Record, Permit & Plug. Orders & Application, Sundry Categorization & Transfer/orders. Show less

    • Data Entry Specialist | Image Review Department
      • Mar 2015 - Dec 2016

      ~Pay attention to details and input data correctly and accurately.~Correct incorrect entered data.~Crosscheck and verify data keyed into the databases for accuracy.

  • Enverus
    • United States
    • Software Development
    • 700 & Above Employee
    • Well Data Trainer
      • Apr 2021 - Present

      ~Trained and handled new trainees.~Enhanced agents development by facilitating training.~Set a refresher training.~Monitor team performance and report on metrics. ~Coaching and closely monitoring their progress.-Accounts: Salesforce,Permit & Plug. Orders & Application, Sundry Categorization, Refinery & Well Logs Header

    • Team Lead
      • Dec 2016 - Present

      ~Oversee day-to-day operation.~Distribute work to the team.~Delegate tasks and set deadlines.~Monitor team performance and report on metrics. ~Distribute and display metrics to the team members, including current backlogs.~Develops strategies to promote team member adherence to company regulations and performance goals.~Update progress on action plans for low performers.~Communicate and update to client-Accounts Handled: 300R, Transporter Record, Permit & Plug. Orders & Application, Sundry Categorization & Transfer/orders. Show less

Education

  • Imus Computer College
    Associate Degree Major in Secretarial, Computer Secretarial
    2013 -

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