Experience

State Farm Bank, F.S.B.

• United States
• Banking
• 1 - 100 Employee

• Fraud Investigator

  • Oct 2012 - Present

  OCTOBER 2012- CURRENTINVESTIGATOR, STATE FARM BANK• Manage daily and monthly BSA/AML and Fraud alerts across all bank products and investigate suspicious internal and external activity to ensure adherence with the Bank Secrecy Act. • Gather facts from interviews of subjects, employees, and agents as needed to complete mandatory regulatory filings timely and efficiently. • Effective control monitoring to ensure compliance with procedures. • Complete written compliance summaries of findings for executive leadership. • Develop process improvements for alert reviews which resulted in efficiencies saving hundreds of work hours per year. • Mentor and train team members in an ever changing environment for successful business outcomes and provide constructive feedback throughout the process. • Effective collaboration among multiple business lines as needed to ensure full compliance. • Identify potential risks as they pertain to accountholders and the Bank. • Assisted in BSA/AML monitoring program start up. • Proficient in MS Office programs. Show less

• Loss Prevention Investigator

  • Jan 2011 - Oct 2012

  • Analyzed and researched daily reports to identify suspicious/fraudulent activity across all delivery channels (i.e. ATM, Debit Card, Credit Card, and On-line banking). • Identified high risk transactions and responded timely to mitigate potential losses by placing holds, restricting accounts, and processing account closures. • Coordinated communications across business areas related to trending behaviors. • Provided customer service to account holders whose accounts were impacted. Show less

• Bank Technician

  • May 2007 - Jan 2011

  • Obtained and submitted documents for subpoena requests, forwarding to the appropriate state and federal agencies, utilizing multiple systems and databases.• Processed garnishment and lien requests, placed funds on hold, and processed subsequent payments, mindful of deadlines. • Corporate Law consultations as needed.



State Farm ®

• Bloomington, Illinois, United States

• Finance Specialist

  • Aug 1997 - May 2007

  • Gathered inventory reports and reconciled with various State Farm Offices across the country. • Filed Personal Property and Sales/Use tax returns and paid subsequent tax bills to various taxing jurisdictions as dictated by State filing requirements. • Mentored, trained, and coached newer team members. • General bookkeeping, accounting principles, and ledger balancing. • Gathered inventory reports and reconciled with various State Farm Offices across the country. • Filed Personal Property and Sales/Use tax returns and paid subsequent tax bills to various taxing jurisdictions as dictated by State filing requirements. • Mentored, trained, and coached newer team members. • General bookkeeping, accounting principles, and ledger balancing.