Experience

Eating and Behavioral Health Associates

• United States
• Mental Health Care
• 1 - 100 Employee

• Mental Health Billing Specialist

  • Oct 2021 - Present

  - Patient balance invoicing and follow up - Collections processing and follow-up - Timely and accurate Accounts Receivable aging follow-up - Analyzing and researching account credits and following up with appropriate payor to resolve credit - Pre-authorization for any services - Ensuring all services generate an accurate charge from EMR - Reviewing patient bills for accuracy and completeness, and obtaining any missing information - Checking each insurance payment for accuracy and compliance with contract discount - Billing third party payers via electronic or manual processes - Third Party and Client Payment processing and posting - Claim Denial Management - Following up on unpaid claims within standard billing cycle timeframe. - Phone calls to third party payors, reprocessing or rebilling claim - Checking eligibility and benefits verification for treatments, office visits, and procedures - Answering all patient or insurance telephone inquiries pertaining to assigned accounts - Attendance at scheduled team meetings with the Office Manager Show less



Bradford Medical Associates

• New Albany, oh

• Medical Billing Manager

  • Jan 2003 - Apr 2021

  - Daily management of accounts including regular and consistent billing and follow-up work on outstanding third-party claims, denials, verification of accurate reimbursement, correction and/or reprocessing of claims to maximize revenue streams. - Provide excellent customer service internally and externally using oral and written communication to ensure proper payments were fully collected. - Follow up timely on all claims to ensure no submission dates were missed. - Complete necessary appeals and correct claims as needed under strict deadlines. - Responsible for analyzing claims and filing secondary claims as needed. - Research and resolve incorrect payments, EOB rejections and other issues with outstanding accounts. - Reviewed billing edits and provided insurance providers with corrected information. - Provide assistance to patients in understanding financial obligations as well as establish payment arrangements for outstanding balances. Show less



REMAX Central

• Real Estate
• 700 & Above Employee

• Real Estate Agent

  • Jan 2012 - Jun 2015



Spiritsoft (acquired by Oracle)

• Milford, MA

• Executive Assistant to CEO

  • Jul 2003 - Jul 2005

  • Primary assistant and liaison to the CEO. • Managed the calendars and schedules for the CEO including travel and expense reporting. • Screened incoming calls for the CEO and relayed calls when out of the office. • Performed Office Manager functions such as managing office supplies, information and communication systems as well as coordinating various business operations. • Primary assistant and liaison to the CEO. • Managed the calendars and schedules for the CEO including travel and expense reporting. • Screened incoming calls for the CEO and relayed calls when out of the office. • Performed Office Manager functions such as managing office supplies, information and communication systems as well as coordinating various business operations.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Senior Marketing Analyst

  • Feb 2001 - May 2003

  • Worked closely with Marketing Manager to develop, execute and optimize all marketing campaigns and programs to drive continuous growth. • Planned yearly sales conference including the coordination of all event details, venue, entertainment, reception logistics and post event analysis. • Managed Telesales team located in Halifax, Nova Scotia that involved overseeing 5 Customer Service Representatives. • Worked closely with Marketing Manager to develop, execute and optimize all marketing campaigns and programs to drive continuous growth. • Planned yearly sales conference including the coordination of all event details, venue, entertainment, reception logistics and post event analysis. • Managed Telesales team located in Halifax, Nova Scotia that involved overseeing 5 Customer Service Representatives.



Network World

• United States
• Book and Periodical Publishing
• 100 - 200 Employee

• Events Specialist

  • Sep 1999 - Feb 2001

  • Worked closely with Director of Event Planning to set the marketing strategy for events ranging from one-day conferences to multi-day events. • Worked closely with Director of Event Planning to set the marketing strategy for events ranging from one-day conferences to multi-day events.