People Operations Business Partner

• Nov 2021 - Present

Senior Manager, Human Resources

• Nov 2018 - Nov 2021

Manager, Human Resources

• May 2016 - Nov 2018

HR Business Partner for managers and supervisors providing counseling and support as necessary in dealing with complex employer relations issues, performance management and employee development.Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.Develops, recommends and implement personnel policies and procedures, including company integrations from acquisitions. Works closely with VP of HR and Organizational Development Manager to cultivate a positive work environment and develop employee engagement programs.Identifies, develops, and facilitates HR training as needed for managers and employees.Supports on-boarding and off-boarding process; including presenting new hire orientations and conducting exit interviews. Continuously evaluates and makes recommendations to improving on-boarding experience.Works closely with recruiters to understand/ track headcount and changes.

Employee Relations Manager

• Aug 2013 - May 2016

Provided employee relations counseling for field offices across two US regions in accordance with various regulations and human resource procedures including conflict resolution, progressive discipline, employee investigations, terminations and other employee matters. Managed employee relations cases through to resolution, responds to EEOC charges, and participates in mediation sessions. Completed various HR projects related to employee relations and conducted field office visits to build partnership and conduct HR training for recruiters, account managers, and local customer support teams.

Human Resources Manager

• Jul 2012 - Aug 2013

Led building HR team to drive the communication and implementation of human resources cyclical processes including Talent Planning, Annual Merit, Performance Review Process, and Annual Engagement Survey. Consulted with the business by aligning and integrating people with business needs through organization design and talent development. Led, influenced, and facilitated organizational change and communication. Ensured proper adherence to and understanding of Counseling & Corrective Action policy, promoting inclusion & fairness for all team members.

Human Resources Business Partner

• Nov 2010 - Jul 2012

Supervised and managed daily operations within the Human Resources Department, ensuring timeliness and accuracy of wage, benefits, performance reviews and other programs. In partnership with building leaders, created and led building staffing plan to maintain adequate Team Member, Executive, Seasonal, and Temporary Staffing. Drove consistency with regard to counseling and corrective action, and served as primary resource for policy and procedure clarification and interpretation to both Management and hourly staff.Assisted senior leaders in planning and executing professional development for executives and team members.

Human Resources Specialist

• Jun 2008 - Oct 2010

Implemented and analyzed Human Resources plans, related HR cycle programs and activities at Supply Chain distribution center. Supported and enforced Company policies and applicable laws, coached management team on associate relation issues. Led management training to ensure alignment with unit strategies and career development. Conducted associate investigations and interacted with associates and senior leadership to address issues of concern to meet business goals. Coordinated new team member onboarding process.