Experience

DISA Global Solutions, Inc.

• United States
• Human Resources Services
• 300 - 400 Employee

• MVR Auditor

  • Feb 2023 - Present

  Responsible for obtaining and auditing Motor Vehicle Reports from third-party reporting agencies and verifying the validity of driver licenses and medical certification statuses, ensuring that a driver is legally and properly qualified to drive in the position for which they applied. Essential functions: · Obtain and audit motor vehicle reports, verifying validity of driver license and medical certification · Verify which services are required to be rendered for each client and follow company workflow procedure to provide maximum efficiency · Review and interpret motor vehicle reports from nationwide State Driver Licensing Agencies · Verify the three positions into which a driver is being qualified, using driver license category and studio policies as a reference. · Update records within the system (using FileMaker, driver status, driver portal, MVR page). · Work as a liaison via email and/or telephone with Dept of Transportation (DOT) administrative employees to notify them of discrepancies on motor vehicle reports or issues with driver’s license or medical certification status. · Follow up on outstanding issues with DOT administrative employees through resolution. · Download driver qualification applications that arrive through the company’s D3 website portal · Rename application files to include the date of MPCS Safety Performance History Request (SPHR), driver ID number, show title and related documents (when applicable). · Subcategorize relevant documents based on the appropriate DECS workflow. · Verify subcategorized documents and then upload them into the D3 website auditor’s queue. · Represent the company, its employees and the work environment with a positive attitude and demeanor. · Stay current on all Federal and State regulations, pertaining to department, DECS and DISA company policies, procedures and practices. · Participate in cross-training programs to enhance versatility and ensure development of career path.



Allied Universal

• United States
• Professional Services
• 700 & Above Employee

• Site Supervisor

  • Apr 2022 - Feb 2023

  Implement, oversee, and coordinate the delivery of quality services to an assigned client Use a combination of payroll software, spreadsheets, and physical log sheets to coordinate security staff schedules and maintain payroll time sheets Supervise site security staff and provide coaching, recognition and discipline to security professionals Act as a liaison between client, Operations Manager, and security professionals Serve as the face of the security team by greeting staff and tenants and checking in visitors to the facility Act as Fire Safety Director for 12 story commercial high rise Maintain compliance records for all security professionals working the site Make periodic tours to check for irregularities and to inspect protection devices and fire control equipment Preserve order and enforce regulations pertaining to personnel, visitors, and premises Provide post coverage, when necessary Assign security duties as circumstances warrant Quickly identify potential negative situations and implement effective countermeasures Oversee training of security staff Teach site specific procedures and policies Respond to site specific emergencies and incidents as needed



Blackstone Consulting, Inc.

• United States
• Environmental Services
• 200 - 300 Employee

• Mobile Supervisor

  • Apr 2021 - Jan 2022

  Implement and oversee the security operation Assist with the functions of physical and personal security and safety measures of members, patients, staff, and visitors. Protects staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may enforce regulations pertaining to personnel, visitors, and premises Provide post coverage, if necessary Act in the absence of the Security Account Manager when directed Assist the Security Account Manager in administrative or functional tasks as directed Interpret applicable policies and procedures based on existing circumstances Supervise subordinates so they perform their functions effectively Assign security duties as circumstances warrant Evaluate and document subordinate’s performance Maintain liaison with appropriate facility personnel on a given shift Assist with subordinates training Quickly identify potential negative situations and implement effective countermeasures Teach facility-specific procedures and policies Responding to healthcare facility emergencies and incidents, as needed or when directed



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Patrol Trainee

  • Aug 2020 - Mar 2021

  Armed vehicle patrol Armed vehicle patrol



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• PAC Coordinator 1

  • May 2017 - Mar 2019

  • Monitor and resolve exception tasks from the billing and provisioning systems for all residential and commercial order activity, including new connects, reconnects, service changes and disconnects. • Process inbound and outbound customer calls related to order exceptions which prevent orders from flowing properly. • Research, resolve and reschedule orders as needed. • Contact the customer or authorized contact to resolve the failure in accordance with company and regulatory requirements. • Resolve provisioning exceptions by researching issue and updating network elements for telephone and internet work orders via various switch and provisioning related tools. • Resolve E911 database exceptions and errors. • Process escalations from various internal teams to resolve customer service issues stemming from porting, provisioning or 911 related items. • Identify and escalate exceptions that are not easily resolved with the goal of avoiding customer order delays. • Proactively identify opportunities for processing and/or procedural improvements. • Perform other duties as requested by supervisor.



Private Residence

• Alhambra, CA

• House Manager

  • Jun 2011 - Apr 2017

  Responsibilities: ● Managed household budget and billing ● Manage household inventory including kitchen and office supplies ● Oversee kitchen and office supply purchases ● Schedule and attend medical, dental and educational appointments ● Work closely with special needs children ranging in age from 7-17 ● Prepare meals and snacks ● Supervise all household duties Responsibilities: ● Managed household budget and billing ● Manage household inventory including kitchen and office supplies ● Oversee kitchen and office supply purchases ● Schedule and attend medical, dental and educational appointments ● Work closely with special needs children ranging in age from 7-17 ● Prepare meals and snacks ● Supervise all household duties



Deja Vu Consulting Inc

• Los Angeles, CA

• Brand Management Specialist

  • Oct 2010 - Mar 2011

  Responsibilities: ● Supervise the marketing and promotions team ● Create social media campaign to increase brand influence ● Spearhead the development of the media kit for all company projects ● Identify and secure new relationships with local organizations ● Design marketing strategies to target new and existing customers Responsibilities: ● Supervise the marketing and promotions team ● Create social media campaign to increase brand influence ● Spearhead the development of the media kit for all company projects ● Identify and secure new relationships with local organizations ● Design marketing strategies to target new and existing customers



Encore Marketing

• Rancho Cucamonga, CA

• Product Marketing Intern

  • Sep 2009 - Aug 2010

  Responsibilities: ● Market product to clients and consumers ● Develop effective marketing strategies ● Discover sales and marketing opportunities ● Work closely under Product Marketing Manager to develop skills and learn all aspects of the industry Responsibilities: ● Market product to clients and consumers ● Develop effective marketing strategies ● Discover sales and marketing opportunities ● Work closely under Product Marketing Manager to develop skills and learn all aspects of the industry



Private Residence

• Alhambra, CA

• Professional Child Care Provider

  • Jan 2006 - Jun 2008

  Responsibilities: ● Primary caregiver for two children with special needs ● Scheduled and attended medical, dental and educational appointments ● Prepared meals and snacks ● Managed all household duties ● Created a healthy environment for children, physically and emotionally Responsibilities: ● Primary caregiver for two children with special needs ● Scheduled and attended medical, dental and educational appointments ● Prepared meals and snacks ● Managed all household duties ● Created a healthy environment for children, physically and emotionally