Experience

O'Daniel Automotive Group
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• O'Daniel Accounting Dept.

  • Apr 2019 - Present


Total Fleet Service, LLC

• United States
• Truck Transportation
• 1 - 100 Employee

• Office Manager

  • May 2014 - Apr 2019

  Office Manager I was responsible for Customer Service, Property Administrator, Human Resource, Accounts Payable and Accounts Receivable. Keeping corporate office and owner updated verbally and with reports. Plus helped assist with helping other departments in training, and when needed help writing repair orders and preparing final billing. Liaison between customer and shop or department managers. Assist with any questions or issues. Tasks requires interpersonal, communication, math, money management, data entry, problem solving, organization, customer service, prioritizing, and computer skills, and multi-tasking. Total Fleet Service is a busy environment with truck drivers, companies accounts, and Property Management. Show less



Preferred Auto Group

• New Business Representative

  • Nov 2013 - Mar 2014

  Before company downsized I was hired to oversee the seven sales locations, and two service departments. Assisted the Owner, Co-Owners, General Managers, Sales Managers, Service Managers, Salesman, cashier offices, and Service advisors, as needed. Trained and problem solved issues on the company computer program system. Created the company monthly newsletter. Worked with media companies and web sites. Created flyers, post cards or posting for sales personnel’s Facebook pages. Ran reports and print letters for sales department. Also, worked as the company’s Fleet Representative, worked with service managers on getting documents and flyers updated for the Fleet Customers. Offered my services to assist service department, at southwest location, when shorthanded. Ran reports on prior week’s business for both service department locations. Follow up calls were the start to creating a Business Development Department. I traveled to all locations to assist in any; questions, problems or request. Tasks requires interpersonal, communication, math, money management, data entry, problem solving, organization, customer service, prioritizing, and computer skills, and multi-tasking. Show less



Evans Toyota

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Administrator/Cashier

  • Aug 2010 - Nov 2013

  Warranty Administration Responsibilities: Processed factory warranty and extended warranty claims. Responsible for checking, verifying and processing vehicle warranty forms. When latest updates or information were released, I made sure managers, services advisers and technicians were updated. As needed, Assisted company managers. Cashier: Processed customer’s payments for service and parts department. Answered phones, scheduled appointments, assist customers with any questions or issues. If I couldn’t help the customer I would direct them to the correct person who could help. Calculated weekly payroll hours for Cashiers, Rental, Service, and Parts Departments. Tasks requires interpersonal, communication, math, money management, data entry, problem solving, organization, customer service, prioritizing, and computer skills, and multi-tasking. Toyota service is a busy environment. When second shift Sales Receptionist called in I offered to help cover the desk and phones. Show less



Selking International

• United States
• Hospitals and Health Care

• Service Representative

  • Jul 2008 - Aug 2010

  Scheduled customer appointments. Assigned work out to technicians, and worked as a liaison between customer and technician. Created estimates on suggested repair or maintenance work need, and obtained authorization. Prepared final bill for invoice received payment and closed invoice. Calculated service writers and technicians’ hours for payroll. Traveled to South Bend to clean up more than 6 months of past work orders for billing and warranty claims. Trained service writers on their responsibilities, procedures, and company computer program system. Assisted Owners, General Manager, Office Manager, Warranty Clerk, and Department Managers as needed. Covered for General Manger in Fremont location when he was on vacation. Had fun helping with the Christmas fundraisers to help give under privileged youth a Christmas. Assisted in various departs if help was needed. Tasks requires interpersonal, communication, math, money management, data entry, problem solving, organization, customer service, prioritizing, and computer skills, and multi-tasking. Show less



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• Department Specialist / Payroll Clerk

  • Oct 2006 - Jun 2008

  Great Company to work for in their main call center and human resources/payroll building in Arizona. Payroll was processes nation wide weekly. We were in teams and I was with the high security for Upper management and salary employees. I assisted departments with garnishment or disability pay problems solving balance issues. Helped relocate department when she was short handed. Only Left to move back to Indiana to help take care of family. Job title definition below. Department Specialist / Payroll Clerk Completed weekly payroll for all salaried employees, including pharmacists and CEO. Several HR Departments, in various locations, called me for assistance. In a timely and professional manner answered employee payroll questions and problems. Completed weekly accounts payable functions, for an assigned group of accounts, in an accurate and timely manner. Other responsibilities included; submitting weekly payroll direct deposits, with banks, for the Banking Department and helped Garnish Department. Solved problems and created spreadsheet to calculate payments for the Disability Department. When I had, free time offered my assistance to other department managers. Show less



WAYNE FASTENERS

• United States
• Manufacturing
• 1 - 100 Employee

• Assistant Purchasing Agent

  • Jul 2004 - Sep 2006

  Assist in purchasing back orders and stock items. Enter and process purchase orders, expedite over due, revise, print, and pull completed orders and deliver to appropriate department. Prior to Assistant Purchasing Agent, I held the positions of receptionist, Invoicing Clerk and Order Entry. Assist in purchasing back orders and stock items. Enter and process purchase orders, expedite over due, revise, print, and pull completed orders and deliver to appropriate department. Prior to Assistant Purchasing Agent, I held the positions of receptionist, Invoicing Clerk and Order Entry.



METROPOLIS MANAGEMENT/DESIGN

• Sales Coordinator

  • Oct 2003 - Jun 2004

  Completed initial billing statements, quotes, and office tasks. Set up quotes based on agreement with company and management. Set up billing with clients and processed payments. Completed initial billing statements, quotes, and office tasks. Set up quotes based on agreement with company and management. Set up billing with clients and processed payments.



PICERNE INC

• United States
• Real Estate

• Assistant Property Manager

  • Oct 2002 - Sep 2003

  Supervise and complete initial leasing contracts, fulfill current resident needs, and oversee leasing agents and property management staff. • Trained new employees in rules, regulations, and company policy. • Assist in restoring property structure and order. Supervise and complete initial leasing contracts, fulfill current resident needs, and oversee leasing agents and property management staff. • Trained new employees in rules, regulations, and company policy. • Assist in restoring property structure and order.



BERKSHIRE COMPANY

• United States
• Consumer Services

• Assistant Property Manager

  • Sep 2001 - May 2002

  Supervised and completed initial leasing contracts, processed payments, collected on delinquent accounts, managed leasing agents and property management staff. • Reorganized delinquent account collection resulting in 60% revenue change. One month company savings resulting in over $7,000. Supervised and completed initial leasing contracts, processed payments, collected on delinquent accounts, managed leasing agents and property management staff. • Reorganized delinquent account collection resulting in 60% revenue change. One month company savings resulting in over $7,000.



TOM KELLEY AUTOMOTIVE GROUP/BOSTWICK PONTIAC & SEARAY

• Assistant Finance Manager/Warranty Administrator

  • Aug 1994 - Aug 2001

  Assisted customers in procuring financing from lenders, finalized purchasing and leasing forms, warranty administration, and repair orders. • Implemented new warranty account system resulting in company revenue savings over $80,000. Assisted customers in procuring financing from lenders, finalized purchasing and leasing forms, warranty administration, and repair orders. • Implemented new warranty account system resulting in company revenue savings over $80,000.