Jennifer Drganc

Director of Operations at Harry Meyering Center, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Mankato, US

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Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Director of Operations
      • Mar 2023 - Present

      Greater Minneapolis-St. Paul Area Oversee all operational aspects of the company strategy. Assist in setting strategic direction. Process workflows to Executive Director. Evaluate efficiencies to maximize quality and consistency across business models. Engage with both internal and external partnerships. Manage contracts, procurement processes as well as resource allocation.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Relationships
      • Oct 2021 - Apr 2023

      Minnesota Growth strategist for self-directed services with national industry leader. Advocate for people to self-direct their long term services and supports. Work with stakeholders to implement best practices. Work on various boards, committees, and grassroots lobbying efforts. Increase referrals by 30% year over year.

    • Director of State Services for Minnesota
      • May 2019 - Apr 2023

      Greater Minneapolis-St. Paul Area Leader in business development for State of Minnesota. Work with community partners to grow referrals and name recognition. Assist families in receiving services. Present and design workshops related to self-directed services. Hire, train, and manage Field Services department.

    • Vice President/Business Relationship Manager
      • Nov 2015 - May 2019

      Mankato, MN Growth strategies and budget management with leadership team. Assisted in growing number of contracts by 16% year over year. Decision maker in Home and Community Based Services (HCBS) for self directed service models. Deep understanding of IRS, DOL, and state regulations. Demonstrated complicated problem solving in Human Resources, tax laws, and Medicaid funding.

    • Program Specialist
      • Jun 2015 - Nov 2015

      Greater Minneapolis-St. Paul Area Assisted families in obtaining PCA Services through Medicaid. Met with each individual twice yearly to assess care being performed. Completed all annual and routine paperwork on behalf of individual. Human Resource assistance to individuals supervising PCA staff.

    • Executive Director
      • Dec 2013 - Apr 2015

      Greater Nashville Area, TN Employee management systems for over 125 staff annually. Worked with leadership on local policy and procedure development, systems management, quality assurance measures. Spearheaded all local events and fundraising. Administered executive level management duties including quality assurance, personal funds accounts, residential services, supported employment, and working with state officials.

    • Director of Program Services
      • Apr 2011 - Dec 2013

      Kensington, MD Progressively growing responsibility in the company. Moved from Program Manager to Director. As member of the executive team, provide leadership and expertise in provision of high quality services to over 70 individuals with developmental or intellectual disabilities in 25 locations. Offer expertise in developing affordable housing suitable for people with disabilities. Implement social and educational program for over 40 young adults with autism, including engaging clinicians, writing grants… Show more Progressively growing responsibility in the company. Moved from Program Manager to Director. As member of the executive team, provide leadership and expertise in provision of high quality services to over 70 individuals with developmental or intellectual disabilities in 25 locations. Offer expertise in developing affordable housing suitable for people with disabilities. Implement social and educational program for over 40 young adults with autism, including engaging clinicians, writing grants, and participating in strategic planning. Supervise 7 professionals and ensured increased performance and accountability.

    • Program Manager for New Initiatives
      • Apr 2008 - Apr 2011

      Kensington, MD Developed and directed new strategic initiatives, including a High-functioning Autism Program, a "retire at home" program and new housing partnerships. Facilitated increased use of technology to enhance the lives of the people we serve. Provided case management to serve several individuals who have a diagnosis of autism. Supervised staff, social groups and volunteers for both Autism and Retirement programs. Operated with leaders on a county and state level to develop policy and training related… Show more Developed and directed new strategic initiatives, including a High-functioning Autism Program, a "retire at home" program and new housing partnerships. Facilitated increased use of technology to enhance the lives of the people we serve. Provided case management to serve several individuals who have a diagnosis of autism. Supervised staff, social groups and volunteers for both Autism and Retirement programs. Operated with leaders on a county and state level to develop policy and training related to aging and developmental disabilities. Created high performing team that won Jubilee’s Self Determination Award in 2009 and 2011.

    • Program Manager
      • Apr 2002 - Apr 2008

      Kensington, Maryland, United States Managed several group homes and independent living housing. Managed well over 20 Direct Support Professionals. Managed house budgets, outcomes, ran Individual Plan meetings, assessed needs and supported people in living the life they chose. Worked with executive team on various projects.

Education

  • University of Maryland University College
    Master's degree, Non-Profit/Public/Organizational Management
    2011 - 2013
  • University of Delaware Professional and Continuing Studies
    National Leadership Consortium on Developmental Disabilities
    2011 - 2011
  • Minnesota State University, Mankato
    Bachelor's degree, Sociology
    1993 - 1998

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