Experience

JOHN G MCHENRY MD MPH PLLC

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Billing Specialist / Insurance Verification

  • May 2021 - Present



ECJ Billing and Consulting

• Dallas, Texas, United States

• Medical Billing Specialist

  • Oct 2020 - Apr 2021

  Post insurance payments to patient accounts, Pass denials and rejections to the correct person in the aging department for follow-up. Contact insurance companies for clarification about claims. Communicate with Practice desk staff to get necessary information needed for claims. Set up EFT/ERN with insurances and client practices, smoothing the process. Post insurance payments to patient accounts, Pass denials and rejections to the correct person in the aging department for follow-up. Contact insurance companies for clarification about claims. Communicate with Practice desk staff to get necessary information needed for claims. Set up EFT/ERN with insurances and client practices, smoothing the process.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Retail Store Associate

  • Sep 2020 - Oct 2020

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy • Maintained inventory on sales floor • Operated cash register



Frisco Public Library

• Frisco, TX

• Library Technician

  • Dec 2017 - May 2020

  Assists Library patrons at circulation desk with book returns and checkouts, payment of fines, and completing Library card application and hold request forms. • Collects payments for Library book sales. • Empties book drop and book collection areas, returns books to available status using catalogue system and shelves Library materials according to established procedures. • Inspects returned books for damage, and makes minor repairs to book covers, spines and labels. • Organizes books into their Dewey number and files them properly. • Assists with mailing overdue notices • Maintains the order and cleanliness Library areas and holdings • Prepares order for replenishing library office supplies and submits them to the Technical Services and Library Finance Administrator. • Receives library materials.



Target

• United States
• Retail
• 700 & Above Employee

• Order Picker

  • Aug 2017 - Dec 2017

  Fill guest's online orders within goal time ● Locate items within the store or back room quickly and efficiently ● Process order into holding room when complete so that the guest is informed their order is ready. ● Assist guests with problems with their purchases in a pleasant and personal manner ● Provide the best possible customer service with a smile Fill guest's online orders within goal time ● Locate items within the store or back room quickly and efficiently ● Process order into holding room when complete so that the guest is informed their order is ready. ● Assist guests with problems with their purchases in a pleasant and personal manner ● Provide the best possible customer service with a smile



Oculus VR

• United States
• Computers and Electronics Manufacturing
• 400 - 500 Employee

• Quality Assurance Engineer

  • Aug 2014 - Oct 2015

  testing app changes, testing performance of apps and VR environments after engineering changes, writing and adapting test plans, training new QA on how to use systems and test VR testing app changes, testing performance of apps and VR environments after engineering changes, writing and adapting test plans, training new QA on how to use systems and test VR



Game Circus

• United States
• Computer Games
• 1 - 100 Employee

• Quality Assurance Engineer

  • Apr 2012 - Feb 2014

  Tested Coin Dozer, Prize Claw, and various other games/apps on both android and iOS devices. Wrote up bugs, did some team lead, modified test plans as needed as apps changed. Tested Coin Dozer, Prize Claw, and various other games/apps on both android and iOS devices. Wrote up bugs, did some team lead, modified test plans as needed as apps changed.



Plano Public Library

• Davis Library, Plano, TX

• Library Services Representative

  • Jun 2010 - Mar 2012

  Provided assistance and support to library programs and activities. Assists and instructs the library’s patrons in the use of Radio-Frequency Identification (RFID) self-service check-in, check-out, and fine payment system. Check out and check in library books and materials. Replaces materials back on shelves in correct order and maintains shelf order of library materials using the Dewey Decimal System. Process patron’s library card applications, holds, and periodicals. Collect and records fine and fee payments according to City and library policies and procedures. Assist in answering basic technical and directional questions under the supervision of a librarian. Maintains and monitors public computer equipment and assists patrons in use of equipment. Responds to or refers patron inquiries received via telephone or in person using exceptional customer service skills.