Jennifer Donohue Lloyd

Director, Retail Sales Operations at SimpliSafe
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Contact Information
us****@****om
(386) 825-5501
Location
Melrose, Massachusetts, United States, US

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Suzanne Englen

Jennifer is the epitome of a true professional. She possesses amazing time management skills and always produces detailed and accurate analysis. Jennifer is always looking to improve business and processes and constantly presents ideas and concepts to promote efficiencies and results. Jen is always positive and professional and interacts well with senior management as well as part-time sales associates. I would give Jen my highest recommendation for any position that she might consider. I hope to have the pleasure to work with Jen again in any capacity!

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Experience

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Director, Retail Sales Operations
      • Jun 2022 - Present

      • Promotion to Director after successfully scaling business by 60% that included existing duties plus additional responsibilities of Account Management• Building a scalable and efficient infrastructure that supports all retail sales efforts• Lead efforts to migrate to forecasting, reporting and demand planning to a SaaS platform • Implemented reporting dashboards for Sales and Leadership teams• Directed the integration of EDI in partnership with Finance, Accounting and Engineering teams Show less

    • Director, Retail Sales Operations
      • Jun 2022 - Present

      • Promotion to Director after successfully scaling business by 60% that included existing duties plus additional responsibilities of Account Management• Building a scalable and efficient infrastructure that supports all retail sales efforts• Lead efforts to migrate to forecasting, reporting and demand planning to a SaaS platform • Implemented reporting dashboards for Sales and Leadership teams• Directed the integration of EDI in partnership with Finance, Accounting and Engineering teams Show less

    • Senior Manager Sales Operations
      • Nov 2019 - Jun 2022

      Responsible for driving operational efficiencies by leveraging best practices, designing processes, tools, and dashboards to scale high growth business unit.• Key liaison and communicator between Retail, Engineering, Supply Chain, Finance, and Fulfillment, ensuring alignment and strategic execution• Owned inventory planning and demand management, and the reporting process that informs relevant stakeholders• Evolved end-to-end sales process to increase team productivity and focus• Prepared and presented weekly forecast updates to Leadership, Retail, Finance and Fulfillment teams• Developed analytics, reporting and documentation to provide performance insights, drive key enhancements and new platform integration• Identify and resolve retailer chargebacks, report findings and advise on resolution steps to internal stakeholders• Implemented and refined processes and operational efficiencies and tool to enable business growth• Scale new account onboarding process, ensuring all internal stakeholder requirements are achieved• Establish processes to ensure Fulfillment team receives appropriate retail requirements in a timely manner• Hired, led, trained, and developed Account Planning Manager, Account Manager and Senior Retail Analyst Show less

    • United States
    • Manufacturing
    • 100 - 200 Employee
    • Manager, Sales Operations, Planning & Analysis
      • Apr 2018 - Oct 2019

      Responsible for creating, leading, and developing seasonal sales forecast process for Global Sperry brand inclusive of Sales, Product, Demand Planning, Direct to Consumer, and International team. • Managed sales forecast and key account analysis for Wholesale Sales team and determine roadmap to achieve goals • Organized and lead seasonal formal review meetings with key account managers to review and identify opportunities and obstacles • Key partner for VP Finance/CFO and VP Sales to provide guidance on opportunities and challenges to achieve plan • Trained, led, hired, and developed Senior Sales Planning Analyst • Directed weekly business review with President and leadership team for Sperry brand • Developed annual sales targets and compensation payouts • Responsible for annual and monthly shipping forecasts and flows • Managed closeout process and sales profitability review • Partnered with sales team on new business opportunities and development Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Manager Allocation
      • Apr 2014 - Mar 2018

      • Promotion that included existing duties plus additional responsibilities incorporating the implementation and rollout of store planning• Selected to participate in Project Einstein, a key cross functional project that identified business opportunities, monthly presentation to Senior Management• Implemented and developed a key Q4 strategy to support e-commerce business

    • Manager of Allocation
      • Apr 2012 - Jun 2014

      Responsible for the management and overall inventory flow for 12 Specialty and 54 Factory Outlet stores and the e-commerce channel.• Trained, led, hired, and developed Allocation Operations Analyst, Senior Allocator, and 6 Allocators• Partnered with Planning, Buying, Store, E-Commerce, Marketing and Distribution teams to achieve overall sales goals and objectives• Monitored and balanced capacity, turn, business trends, product needs at the class, category, and total level• Developed and implemented forecasting tool to analyze a 3-month rolling sales trend in comparison to current year, previous year, and forecast at total channel and class level• Project lead in development of E-Commerce and Outlet clearance liquidation strategy and product cadence• Responsible for development and implementation of DC forecast by week by channel Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Manager, Planning and Operations
      • Jul 2005 - Apr 2012

      Operational responsibility for inventory liquidation for the Talbots Outlet division’s 24 stores. • Increased sales by 7.1% to target and 17.5% to previous year; net profit of 90.4% • Designed, developed, and implemented a season appropriate strategy for the Outlet division saving the company $30 million dollars in last 2 years • Developed 3 additional marketing events generating incremental sales of $1.8M • Liquidation of Outlet inventory through promotion, point of sale, and event markdowns • Developed and implemented key strategic initiatives including brand refresh, new stores, signage and bag redesign, forecasting system, orientation program, key items, and competitive shopping • Hired, led, trained, and developed staff • Collaborated with Advertising to develop, execute, and evaluate marketing programs and campaigns • Coordinated and executed new store openings including planning of new fixtures, store layouts, inventory assortment plans, supplies, and marketing strategy • Developed sales, markdown and payroll targets, budgets, and P&L analysis • Directed the management of a multimillion-dollar sales and markdown budget • Developed and executed monthly promotion and point of sale schedule • Negotiated outlet store purchases • Planned and executed Store Manager Meetings • Controlled and prioritized all communication to stores to ensure clarity, accuracy, and timeliness and ensure timely response and assistance to store issues • 2007 Most Valuable Player Award Show less

Education

  • University of Maine
    Bachelor of Science, Merchandising and Consumer Resources
  • University of Maine
    Bachelor of Science - BS

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