Experience

Top Hat

• Canada
• Software Development
• 300 - 400 Employee

• Account Executive, Strategic Accounts

  • Sep 2021 - Present



EasyVista

• France
• Software Development
• 300 - 400 Employee

• Regional Account Executive

  • Apr 2021 - Sep 2021

• Customer Success Manager

  • May 2020 - Apr 2021

• Regional Account Executive

  • Dec 2019 - May 2020



Actsoft Inc

• United States
• Software Development
• 100 - 200 Employee

• Territory Manager - Southeast

  • Oct 2018 - Dec 2019

  Outside sales position where main responsibilities are focused on new customer acquisitions. Worked directly with partners and major wireless carriers to understand clients’ business processes, current challenges, and areas for improvement both financially and operationally. Based on detailed discovery I provide a solution for the business that would resolve challenges and provide a significant return on investment. Responsibilities also included maintaining and creating partner relationships within the Southeast, providing detailed presentations for all levels of an organization including C level executives, and contribute to organizations initiatives and goals on a consistent basis. Show less

• National Inside Sales Manager

  • Mar 2017 - Oct 2018

  Management of a team of six sales professionals. They administer territories encompassing all 50 States. Overseeing sales funnels, tracking progress towards quota and programmatic goals, implementing continued learning practices to ensure continual professional growth and industry knowledge. Interviewing and on-boarding candidates for open sales positions. Directing large company projects sponsored by C level executives, such as product migrations and large sales strategical plans. Coordinate projects between multiple departments within the company. Travel to different territories quarterly to meet with outside sales representatives, sales leadership, and customers to provide brand awareness and reinforce and build relationships. Show less

• Solutions Consultant

  • Jun 2015 - Mar 2017

  Inside direct sales position working with our established account base to retain their business and grow their account. Contacting customers on a consistent basis to ensure product satisfaction and offer information on new solutions to upgrade their services or grow the accounts to reach their full subscriber potential. Management of incoming leads and opportunities from the website, referrals from current customers, chat portal, and direct calls. Assisted with collecting information related to current customer Case Studies. Individually managed customer relationships with clients of all sizes, ranging from small business to enterprise level. Show less

• Account Manager - Large Accounts

  • Dec 2013 - Jun 2015

  Responsibilities include management of our large accounts by implementing periodic and detailed Account Reviews, providing updates on new features and releases, running account health metrics to ensure performance satisfaction, coordinating additional product trainings, assisting with the addition of new users or devices to retain and grow the accounts base, and managing and overseeing any open support tickets should we not be able to resolve challenges immediately.