Neighborhood Administrator

• Mar 2022 - Present

Office Manager/Associate

• May 2021 - Mar 2022

-Oversee advisor’s calendar for scheduling and confirming appointments -Coordination of client review meetings, including pre and post meeting work (agenda prep, supporting documents, processing notes/follow-up tasks) -Maintenance and upkeep of Redtail database -Handle client-related requests and account service inquires without advisor input -Provide administrative support (generating reports, invoice processing) and other deliverables for both client facing and back-office needs -Process incoming and outgoing mail -Filing, scanning, copying, shredding and other office duties as needed -Ensure compliance and correspondence standards are being met -Coordinate with 3rd party vendors regarding marketing, bookkeeping, office maintenance, etc. Show less

Office Administrator

• Sep 2020 - May 2021

- Managed daily office communications with customers, vendors, and other third parties (via phone, email, in-person) and operations (invoice generation and collections, change orders, electronic and hard-copy record keeping, inventory, dispatch/scheduling) - Arranged remedial work service appointments which involved dealing with dissatisfied customers - Served as the go-to editor/proofreader - Implemented hand-written customer thank-you card system - Revived and remodeled company's social media accounts (IG and Facebook) - Increased the regularity of company's Google reviews - Redesigned new hire documents, assisted with interview process/new employee onboarding - Administered correct procedures for OSHA COVID-19 workplace safety - Reconciled relationship with company's accountant - Investigated QuickBooks discrepancies, assisted with identifying and rectifying errors and managing bookkeeping operations - Worked closely with accountant for monthly close process (batch reports, checks, loans, petty cash) Show less

English Second Language Teacher

• Oct 2018 - Nov 2019

- Responsible for teaching English to children, ages 4- 15, in small classroom settings - Strengthened student-to-student/student-to-teacher relationships - Created own (outside typical norm) classroom environment, encouraging identity exploration and challenging students’ thinking on different cultures/ways of life - Planned lessons and projects that focused on students’ interests and areas for improvement - Designed and directed end-of-year class play performances, communicating/coordinating between other staff and parents - Evaluated situations (involving students/parents/staff) for the purpose of taking appropriate action Show less

Bartender, Bar Back

• Sep 2017 - Sep 2018

- Accountable for opening/closing responsibilities as a key holder - Ensured efficient time management and multitasking ability to provide customers with genuine hospitality while creating reputable cocktails - Remained up-to-date on information regarding restaurant protocol, laws, and drink knowledge - An eye for detail to fix mistakes and disorganization, and to determine bar priorities - Processed payments, verified I.D.s, restocked supplies, supervised and trained barbacks/bartenders Show less

Lead Sports Counselor

• Jun 2013 - Aug 2017

- Lead staff member, coaching a variety of sports and activities to children, aged 6-14- Divided responsibilities among staff to ensure days’ successes- Handled phone communications and in-person check-ins/check-outs- Maintained/updated child medical, allergy, and emergency plan records- Dealt with confidential and private matters with a high level of professionalism

Athletic Department Office Staff

• Aug 2013 - May 2017

- Clerical and supervision duties in university gym: answer phones, greet patrons, register guests, email communications, update and maintain guest records, filing, perform routine facility walkthrough inspections, coordinate/schedule classes and shifts- Brainstormed creative ideas for athletic announcements/events- Maintained effective relationships with new/returning patrons and staff- Assisted staff with help where needed. Trained new employees