Directior of Operations

• Sep 2018 - Present

• Manage constructing financing accounts in excess of $400 thousand USD.• Provide remote training to onsite management team to handle tenant issues during COVID-19.• Helped raise investor funds to purchase over $2.5 million USD in multiresidential properties.• Communicate with tenants from predominantly disadvantaged socioeconomic backgrounds, and provide solutions to rental support issues (e.g. connecting tenants with external financial support resources or mental/physical health resources).• Work as the company project manager as lead on the renovation of 34 apartments, successfully raising rents by an average of 29%, organizing comprehensive contractor scheduling to expedite renovation projects• Maintain a custom database to track contractors, supplies, and completed projects.• Manage all tenant communication and set up COVID-19 protocols for tenant safety.• Handle all operations through Buildium (property management software) and Quickbooks.

Real Estate Agent

• Jul 2016 - Present

Director of Operations

• Jun 2015 - Dec 2020

During my time I assessed the value of rental properties and managed rental properties for investors. During my time I assessed the value of rental properties and managed rental properties for investors.

Administrator

• Sep 2011 - Jun 2020

• Handle all student/parent communication for scheduling, payment and explanation of product delivery. • Successfully converting over 90% of inquiries into sales. • Increased average client lifetime value from $4000 to $10500 across five years. • Provide customer consultations to ensure selection of the correct product to meet their needs.• Manage all business accounting and bookkeeping, including year end tax management through Quickbooks. • Handle all student/parent communication for scheduling, payment and explanation of product delivery. • Successfully converting over 90% of inquiries into sales. • Increased average client lifetime value from $4000 to $10500 across five years. • Provide customer consultations to ensure selection of the correct product to meet their needs.• Manage all business accounting and bookkeeping, including year end tax management through Quickbooks.