Experience

The Home Depot Pro

• 100 - 200 Employee

• Pro MA Expeditior

  • May 2017 - Present

  Partners with PARs/RPSMs in the field to ensure consistency with delivery of product support and assortment to the customer. Drives repeat business by providing, excellent service, accurate and thorough product and service knowledge to customers and through relationship building with customers. Partners with merchants, customers and cross-functional partners to quote and manage high volume/complex projects. Manages project end to end. Keeps customers informed on the status of their order, reconciles errors in a cost effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled. Show less