Experience

Virginia Farm Bureau Family of Companies

• United States
• Insurance
• 400 - 500 Employee

• Member Services Specialist

  • Feb 2014 - Apr 2016

  Sold health insurance. Assisted agents with policy paperwork. Entered claims as needed. Filing of paperwork.

• Senior Claims Service Representative

  • Apr 2011 - Feb 2014

• Claims Service Representative

  • Apr 2006 - Apr 2011

  Main responsibilities were the automated glass program and towing claims. Also was a back up to the dispatch position. Helped with the rental program by setting up rental reservations and paying invoices. Helped process automobile salvage paperwork. Helped Subrogation unit with processing monthly payments from attorney firm.

• Office Claims Representative

  • Apr 2002 - Apr 2006

  Investigated and processed automobile claims including total losses.

• Claims Service Processor

  • Nov 2001 - Apr 2002

  Richmond, Virginia, United States Processed small homeowner claims such as spoiled food and lightning damage.

• Claims Service Representative

  • Jun 1994 - Nov 2001

  Richmond, Virginia, United States Processed automobile towing claims. Processed automobile glass claims using our automated glass program.

• Claims Secretary

  • May 1988 - Jun 1994

  Richmond, Virginia, United States