Jennifer Coulter

Director, Student Housing & Residence Life at Trent University
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Contact Information
us****@****om
(386) 825-5501
Location
Peterborough, Ontario, Canada, CA

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Shaun McCracken

I have had the privilege to report to and work with Jen over my now 2 years at Trent University and the Manager, Housing Operations. Each and every day Jen demonstrates her passion for student success and development and dedication to the student affairs profession. Jen has extensive experience in strategic planning, facility/master planning, student development, supervision, and organizational development of management and unionized staff. In addition, Jen's strong foundation of crisis response for on-campus housing populations has brought multiple high level and high stress situations to a sound resolution with student centered based thinking always asked to be in front of minds when working the problem. Jen is one of the most exceptional leaders I have been able to witness and work with. I know that in my time working with Jen, I have grown exponentially though her support, guidance and coaching.

Stephen Henninger, M.S.

I worked with Jen on the REHS Selection Committee, which she chaired, as well as the REHS Returner RA Reapplication Committee. Jen is very knowledgeable about student affairs and HR practices which was a great asset to have on these hiring committees for one of the larger departments in the country. Jen would always seek the opinion and views from others to ensure that the group was making the best decisions. This led to the committee feeling invested and appreciated in their work. Under Jen's leadership, successful hiring was done for over 100 new RAs in a process that had about 600 applicants go through the interview weekend.

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Credentials

  • Managerial Decision Making
    Smith School of Business at Queen's University
    Mar, 2023
    - Oct, 2024
  • Trauma-Informed Supervision
    Michigan State University
    Mar, 2023
    - Oct, 2024
  • Prosci® Certified Change Practitioner
    Prosci
    Jan, 2023
    - Oct, 2024
  • Behaviour Intervention Team Foundations & Standards
    National Behavioral Intervention Team Association (NaBITA)
    Jan, 2019
    - Oct, 2024
  • Self-Directed Violence Risk Assessment
    Protect International Risk and Safety Services
    Jan, 2019
    - Oct, 2024
  • Foundational Violence Risk Assessment & Management
    Protect International Risk and Safety Services
    Jan, 2018
    - Oct, 2024
  • Chief Housing Officer Institute
    Association of College & University Housing Officers - International
    Jan, 2016
    - Oct, 2024
  • Applied Suicide Intervention Skills Training
    LivingWorks
    Jan, 2014
    - Oct, 2024
  • Facilitating Restorative Conferences & Circles
    International Institute for Restorative Practices (IIRP) Graduate School
    Jan, 2010
    - Oct, 2024

Experience

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Director, Student Housing & Residence Life
      • Oct 2014 - Present

    • Canada
    • Higher Education
    • 300 - 400 Employee
    • Manager, Residence Life
      • Jun 2013 - Oct 2014

    • United States
    • Higher Education
    • 700 & Above Employee
    • Recruitment, Training, and Selection Coordinator
      • Jul 2012 - Jun 2013

    • Graduate Assistantship
      • Aug 2010 - Jun 2012

      Staff Selection & Training (2011-2012)Residential College Assistant Hall Director (2010-2011)

    • Practica Experiences
      • Aug 2010 - Jun 2012

      Academic Advising & Admissions (2011-2012)Student Conduct (2010-2011)

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Residence Life Manager
      • Jun 2007 - Jun 2010

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Residence Life Coordinator
      • Aug 2005 - Jun 2007

    • Front Desk Guest Services Coordinator
      • Apr 2005 - Oct 2005

Education

  • Ontario Institute for Studies in Education of the University of Toronto
    Doctor of Philosophy (candidate), Higher Education
    2017 - 2024
  • Michigan State University
    Master of Arts, Student Affairs Administration
    2010 - 2012
  • Humber College
    Post Graduate Certificate, Human Resources Management
    2004 - 2005
  • Wilfrid Laurier University
    Honours Bachelors of Arts Degree, Political Science
    2000 - 2004

Community

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