Experience

futureshirts

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Fulfillment Specialist

  • Oct 2020 - Present

  - Picked merchandise from a warehouse for shipping - Shipped out merchandise to fulfill online web store orders for Futureshirts clients - Worked with team members to appropriately package items according to specific standards of the client - Maintained consistent communication with account managers to address customer service needs - Processed thousands of orders in a timely manner to ensure a positive customer experience - Picked merchandise from a warehouse for shipping - Shipped out merchandise to fulfill online web store orders for Futureshirts clients - Worked with team members to appropriately package items according to specific standards of the client - Maintained consistent communication with account managers to address customer service needs - Processed thousands of orders in a timely manner to ensure a positive customer experience



Ryman Hospitality Properties

• United States
• Entertainment Providers
• 100 - 200 Employee

• Customer Service Associate

  • Aug 2019 - Feb 2021

  - Worked multi-site retail at The Ryman, The Grand Ole Opry, Wildhorse Saloon, and Ole Red - Maintained appropriate stock of merchandise on the sales floor - Assisted tour guides at The Ryman and The Grand Ole Opry by providing memorable experiences for guests and closing out tours with photo opportunities - Performed cashier duties at Ryman Hospitality Properties gift shops - Worked multi-site retail at The Ryman, The Grand Ole Opry, Wildhorse Saloon, and Ole Red - Maintained appropriate stock of merchandise on the sales floor - Assisted tour guides at The Ryman and The Grand Ole Opry by providing memorable experiences for guests and closing out tours with photo opportunities - Performed cashier duties at Ryman Hospitality Properties gift shops



Crom Tidwell Merchandising

• United States
• Musicians
• 1 - 100 Employee

• Merchandise Vendor

  • Jul 2019 - Dec 2019

  - Assisted at the merchandise table for concerts and events at Bridgestone Arena - Put together displays for merchandise stands - Worked with a team to count in and count out merchandise - Provided a memorable and positive experience for guests - Used Clover to process card transactions - Assisted at the merchandise table for concerts and events at Bridgestone Arena - Put together displays for merchandise stands - Worked with a team to count in and count out merchandise - Provided a memorable and positive experience for guests - Used Clover to process card transactions



I.M.P.

• United States
• Music
• 1 - 100 Employee

• Merchandise Vendor

  • Jun 2017 - May 2019

  - Similar duties to those outlined for Crom Tidwell Merchandising - I.M.P. Venues worked consisted of The Lincoln Theater, The Anthem, The 9:30 Club, and U Street Music Hall - Similar duties to those outlined for Crom Tidwell Merchandising - I.M.P. Venues worked consisted of The Lincoln Theater, The Anthem, The 9:30 Club, and U Street Music Hall



Celebrate Virginia After Hours

• Germany
• Performing Arts

• Merchandise Manager

  • May 2016 - Oct 2018

  - Managed all merchandise activities for concerts and events at Celebrate Virginia After Hours - Responsible for hiring local sellers - Managed a team of sellers for all shows - Advanced shows - Organized meet & greets for fans and artists as needed - Responsible for count in and count out of merchandise at shows - Settled up with the artist’s team at the end of shows - Set up merchandise displays - Responsible for all cash taken in as well as credit card transactions - Reported sales numbers to the concert promoter after shows Show less



Innsbrook After Hours

• Glen Allen, Virginia, United States

• Merchandise Manager

  • May 2014 - Oct 2018

  - Similar duties to those outlined for Celebrate Virginia After Hours - Similar duties to those outlined for Celebrate Virginia After Hours



Jiffy Lube Live

• Bristow, Virginia, United States

• Merchandise Vendor

  • May 2017 - Oct 2017