Jennifer Coplea, Ed.S.

UX Researcher at Defense Acquisition University
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Credentials

  • UX Research: An Audience Segmentation Case Study
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Applying Agile MoSCoW Prioritization
    LinkedIn
    May, 2023
    - Oct, 2024
  • Supplemental Instruction Supervisor Certificate
    University of Missouri-Kansas City
    Jan, 2022
    - Oct, 2024
  • People Management Certificate
    University of California
    Jun, 2021
    - Oct, 2024
  • Data Boot Camp
    University of California, Riverside
    Nov, 2019
    - Oct, 2024
  • Building Core Supervisor Competencies
    University of California, Riverside
    Apr, 2017
    - Oct, 2024
  • Setting Team and Employee Goals Using SMART Methodology
    LinkedIn
    Mar, 2017
    - Oct, 2024
  • Professional Academic Advising Certificate
    University of California, Riverside
    Feb, 2015
    - Oct, 2024
  • Advanced Teaching English as a Second Language (TESOL)Certification
    UCR Extension
    Jun, 2014
    - Oct, 2024

Experience

    • United States
    • Defense and Space Manufacturing
    • 400 - 500 Employee
    • UX Researcher
      • Oct 2022 - Present

      User experience learning scientist Facilitate user interviews and focus groups Synthesize and present white papers to stakeholders Evaluate qualitative and quantitative data in cross-functional teams Review current trends and present web events on the multigenerational workplace User experience learning scientist Facilitate user interviews and focus groups Synthesize and present white papers to stakeholders Evaluate qualitative and quantitative data in cross-functional teams Review current trends and present web events on the multigenerational workplace

    • United States
    • Higher Education
    • 700 & Above Employee
    • Associate Director, Academic Achievement Hub, Teaching + Learning Commons
      • Jun 2021 - Sep 2022

      Directed the Supplemental Instruction leader program of two FTEs, 110 student staff, several dozen faculty and courses Directed the Learning Strategies program which focused on metacognitive learning Supervised student data assistants Directed the Supplemental Instruction leader program of two FTEs, 110 student staff, several dozen faculty and courses Directed the Learning Strategies program which focused on metacognitive learning Supervised student data assistants

    • United States
    • Higher Education
    • 700 & Above Employee
    • Academic Program Coordinator
      • Aug 2015 - Jun 2021

      Directed the first-year program in the College of Natural & Agricultural Sciences (CNAS) & increased enrollment by 87% from 800 to 1,500Reported data for multiple grants funded by the National Science Foundation (NSF)Directed the $1 million Promoting Engagement, Retention, and Success in STEM Training (PERSIST) NSF funded research program targeting URM/first-generation sophomore students majoring in STEM Coordinated and supervised 1st & 2nd year students in the Research in Science & Engineering summer programProgram manager for the 70-80 faculty and staff who taught 60+ first-year seminarsCreated and supervised the Peer Advising, Peer Mentor, and Peer Academic Leader programs of 35 student staffCreated and supervised student employee graders for 60+ first-year seminarsStaff liaison for the 56 member CNAS Science AmbassadorsTaught 6 first-year seminars annuallySupervised one FTEProvided academic counseling to undergraduates Show less

    • Assistant Program Coordinator
      • Nov 2013 - Aug 2015

      Coordinated the first-year program in CNAS and increased enrollment by 33% from 600 to 800 Data assessment (GPA, retention, graduation) for CNAS and a NSF grantTaught 4 first-year seminars annually

    • Academic Advisor
      • Jun 2013 - Jul 2014

      Managed a caseload of 250+ STEM studentsTaught 2 first-year seminars

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Instructor, Teaching English as a Second Language (TESOL) program
      • Jan 2016 - Mar 2019

      Taught undergraduate, graduate, and adult learners who were non-native English speakers. Classes taught face-to-face, e-learning, and blended learning. Business English Reading Writing Pronunciation Speaking Courses in TESOL certificate programs Taught undergraduate, graduate, and adult learners who were non-native English speakers. Classes taught face-to-face, e-learning, and blended learning. Business English Reading Writing Pronunciation Speaking Courses in TESOL certificate programs

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Alumni Board, Representative: School of Education
      • Dec 2013 - Jun 2018

      Chaired the Graduates of the Last Decade/Young Alumni committee (2016, 2017, 2018)Alumni banquet committee (2014, 2015)

    • Training Consultant, Center for Student Academic Success
      • Aug 2013 - Dec 2013

      Created training schedules and material for supervising/leading staffDeveloped first-year experience guides (assignments, workshops, academic overviews) for academic advisors and first-year studentsProvided professional development consultations for incoming new hires

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Associate Director, Center for Student Academic Success
      • Nov 2011 - Jun 2013

      Performed data analysis for WASC accreditationDirector of orientations for students and familiesSupervised 11 FTEsDirected the first-year experience programTaught first-year seminarsAcademic advisor to first-year students

    • Pre-Allied Health Advisor
      • Sep 2011 - Jun 2013

      Academic adivsor and career planning specialist for 100+ pre-allied health students

    • Assistant Director, Center for Student Academic Success
      • Aug 2009 - Nov 2011

      Director of orientations for students and familiesSupervised 8 FTEsDirected the first-year experience programTaught two first-year seminars annuallyAcademic advisor to first-year students

    • Academic Advising Coach
      • Sep 2008 - Aug 2009

      Academic advisor and weekly academic coach to a caseload of 40 first-year studentsTaught two first-year seminarsFacilitated undergraduate workshopsOversight of first-year learning communities

Education

  • La Sierra University
    Specialist in Education (Ed.S.), Curriculum and Instruction
  • La Sierra University
    Master of Arts, Teaching
  • La Sierra University
    Bachelor of Arts, Liberal Studies

Community

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