Regional Property Manager

• Aug 2023 - Present

Regional Property Manager

• Jun 2021 - Jan 2023

Regional Property Manager

• May 2020 - Jun 2021

Tax Credit Rehab Manager

• Oct 2019 - May 2020

• Managed three tax credit rehab projects related to tenant certification and eligibility• Responsible for file upload and responses to third party compliance partner• Tenant file monitoring and physical unit inspections• Records retention compliance• Fair housing• 504 compliance• Schedule, supervise and direct the daily activities of regional tax credit team• Non-compliance issue resolution• Tenant eligibility• Due diligence in establishment and adherence to internal controls • Create atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction and professionalism among tax credit team members• Process development for tax credit rehab properties• Training for site staff for tax credit rehab projects Show less

Associate Property Manager

• Aug 2017 - May 2020

• Worked across three regions, encompassing 29 properties in six states• Managed and processed Special Claims to minimize vacancy loss, unpaid rents, and damage losses• Assisted Property Managers with development of monthly Facility Management Reports• Ensured accurate quarterly Property Reserve Funding Report to meet budgetary constraints for capital projects • Served as Property Manager during Property Manager vacancy• Created atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction and professionalism among staff members• Lead for transition team during three property acquisitions (IN, KY, & GA)o Provided training and office reorganization and setup according to company policies and standardso Trained new onsite property managerso Supervised and directed the daily activities of all onsite employees when on propertyo Worked with internal IT department to setup and manage hardware and software installationso Tenant introduction to Glick standards• Lead for Special Project – Property Manager Misappropriation of Tenant and Company funds - Covington, KYo 8-week projecto 100% Tenant recertificationo Forensic audit of tenant files and ledger accountabilityo Calculation of any repayment required to HUD Show less

Property Manager

• Jan 2016 - Aug 2017

All aspects of managing a 228 unit, multi-family market property including; -Managing a staff of 4 full time -Managing all contractual vendors, bids, and follow through of work to be completed -All aspects of property lease up activities -Development and maintenance Maintenance Procedures, and Emergency Preparedness Plan. -Managing resident relations -Community building utilizing Community Life program and on site Courtesy Officers -Maintaining occupancy -Develop and Implementation of the annual property budget -Comparative Market studies -Marketing and community outreach activities -Account receivable activities including: legal notices, evictions, and collections -Managing property/assisting with complete property rehab Show less

Occupancy Manager

• Oct 2013 - Dec 2015

Managed 400+ assisted families: • 300 Public Housing families in continued occupancy; maintaining compliance according to HUD regulation • 110 Section 8 families in continued occupancy; upholding HQS standards, regulating family obligation to Housing Choice Voucher Program • 24 Projected Based Section 8 families; maintaining 100% compliance • Maintain monthly reporting through PIC, TRACS, iMax, and EIV • Continual investigation and tracking of fraudulent tenant activity • Responsible to initiate actions in following policy and procedures • Full participation in weekly team meeting to resolve client/tenant issues • Quality Assurance team member (Tenant file compliance) Show less

Property Manager

• Dec 2010 - Jan 2012

All aspects of managing a 100 unit, Section 236 multi-level, income based property including; -Managing a staff of 4 full time, and 5 seasonal employees -All aspects of property lease up activities -Development and maintenance of Tenant Handbook, Employee Handbook, Tenant Selection Plan, Affirmative Fair Housing Plan, Maintenance Procedures, and Emergency Preparedness Plan. -Managing tenant relations -Maintaining HUD compliance -Develop and Implementation of the annual property budget -Comparative Market studies -Marketing and community outreach activities -Account receivable activities including: legal notices, evictions, and collections -Managed property/assisted with $7 million rehab project (1602 funded) Show less

Property Manager

• Aug 2005 - Dec 2010

All aspects of managing a 100 unit, Section 236 multi-level, income based property including; -Managing a staff of 4 full time, and 5 seasonal employees -All aspects of property lease up activities -Development and maintenance of Tenant Handbook, Employee Handbook, Tenant Selection Plan, Affirmative Fair Housing Plan, Maintenance Procedures, and Emergency Preparedness Plan. -Managing tenant relations -Maintaining HUD compliance -Develop and Implementation of the annual property budget -Comparative Market studies -Marketing and community outreach activities -Account receivable activities including: legal notices, evictions, and collections -assisted in showing the property to potential investors -toured the property with government inspectors Show less