Experience

K12 Insight

• United States
• Education Management
• 1 - 100 Employee

• Head of Research Operations

  • Dec 2020 - Present

  • Oversee effective operating procedures for research team of 5+ staff. • Manage the workflow of qualitative and quantitative research projects, including design, data collection, data analysis, and reporting associated with surveys, focus groups, and advisory services totaling in approximately $2.5 million in annual revenue. • Develop and execute new growth directives, resulting in approximately 3% to 5% revenue growth, consistently over the past three years. • Analyze client needs… Show more • Oversee effective operating procedures for research team of 5+ staff. • Manage the workflow of qualitative and quantitative research projects, including design, data collection, data analysis, and reporting associated with surveys, focus groups, and advisory services totaling in approximately $2.5 million in annual revenue. • Develop and execute new growth directives, resulting in approximately 3% to 5% revenue growth, consistently over the past three years. • Analyze client needs to determine underlying problems and recommend appropriate solutions. • Consult with and advise senior level administrators on strategic research work, including using data to improve various aspects of district and school operations. • Consult and advise senior level administrators to align action steps and performance indicators with strategic plan goals. • Coach and partner with senior level administrators in leading change following superintendent transitions. • Assess the unique challenges districts are facing and develop a customized research and communications plan. • Design and manage short- and long-term research projects, including surveys, focus groups, interviews, and listening forums.

• Senior Director of Research

  • Apr 2018 - Dec 2020

  Herndon, Virginia

• Associate Director of Research

  • Sep 2016 - Apr 2018

  Herndon, VA Establish a strategic, collaborative, advisory relationship with key members of district leadership teams including superintendents and communications, academic and research officers; Collaborate with the Director of Research to design survey instruments, analyze data and create reports; Collaborate with colleagues to develop research-based lines of inquiry on major focus areas in public education; Manage the workflow of data collection and reporting associated with surveys and focus group… Show more Establish a strategic, collaborative, advisory relationship with key members of district leadership teams including superintendents and communications, academic and research officers; Collaborate with the Director of Research to design survey instruments, analyze data and create reports; Collaborate with colleagues to develop research-based lines of inquiry on major focus areas in public education; Manage the workflow of data collection and reporting associated with surveys and focus group projects; Integrate communications technologies into strategic advising for building stakeholder engagement and district capacity; Design and conduct focus groups; prepare and present focus group reports; Conduct literature reviews and synthesize research studies



Florida Atlantic University

• United States
• Higher Education
• 700 & Above Employee

• Academic Coach/Advisor

  • Sep 2014 - Aug 2016

  Boca Raton, FL Coordinator for Academic Coaching and Career Enhancement for Student Success (ACCESS); worked with at-risk students, students on probation/suspension, and students wanting to develop supplemental academic skills; worked closely with students, faculty, and academic departments regarding student major/program requirements; developed curriculum for FTIC and transfer students and the Passport to Student Success series; developed curriculum for Student Life Skills courses; engaged with first and… Show more Coordinator for Academic Coaching and Career Enhancement for Student Success (ACCESS); worked with at-risk students, students on probation/suspension, and students wanting to develop supplemental academic skills; worked closely with students, faculty, and academic departments regarding student major/program requirements; developed curriculum for FTIC and transfer students and the Passport to Student Success series; developed curriculum for Student Life Skills courses; engaged with first and second year students to provide counseling for academic affairs; worked with staff on enrollment management and student success programs; tracked student progress; supervised graduate interns each semester; managed outreach/retention efforts; prepared IFP audits for students; conducted orientations and open house recruiting activities; managed academic programs for foster youth enrolled at FAU; designed and implemented ‘Get Wise: Advising On the Go!” for commuter outreach; certified in Appreciative Advising; content contributor for the Staff and Faculty Student Success Newsletter Show less



Johnson & Wales University

• United States
• Higher Education
• 700 & Above Employee

• Experiential Education Coordinator

  • May 2012 - Sep 2014

  North Miami, FL Advised students from the College of Business, Hospitality College, and College of Culinary Arts on experiential education opportunities; collaborated with Faculty and local, national, and international businesses to place students in appropriate internship positions; worked with students throughout the internship process and participating term; assisted students with work placements; facilitated student assessments; conducted informational and orientation presentations regarding the… Show more Advised students from the College of Business, Hospitality College, and College of Culinary Arts on experiential education opportunities; collaborated with Faculty and local, national, and international businesses to place students in appropriate internship positions; worked with students throughout the internship process and participating term; assisted students with work placements; facilitated student assessments; conducted informational and orientation presentations regarding the Experiential Education Program; monitored internship sites and supervisors; coordinated and planned various career events and internship fairs; designed and managed the “Internship Student Success” campaign; facilitated resume workshops, professional workshops, and mock interviews; served as co-chairman of the Centennial Plan 2017 Commuter Engagement Committee; designed and distributed survey to target population; assessed survey results; facilitated focus groups; designed 5 year strategic plan to engage commuter students based on data collected; designed and facilitated new programs, workshops, and events for target population; managed Experiential Education and Career Services’ social media account Show less



Miami Dade College

• United States
• Higher Education
• 700 & Above Employee

• Senior Clerk

  • Feb 2012 - May 2012

  Work to coordinate activities and efforts for the STEM-TRAC Grant (Science, Technology, Engineering, Mathematics – Transition, Retention, Advisement, Completion), responsible for maintaining office operations and filing system for three campus locations, maintain attendance, payroll, and grant budget records, provide support to the program director and coordinators, implement and supervise service contracts with external institutions and contractors, proficient in Linux/Odyssey Software



The Krause Center for Leadership and Ethics, The Citadel

• Intern

  • Aug 2011 - Dec 2011

  Charleston, SC Designed and assisted in implementing an annual ethics essay contest, assisted in planning the 2012 Leadership Symposium, assisted in placing cadets with community organizations for their service learning projects, worked with the External Affairs office to promote and publicize service learning events, trained freshmen cadets on how to utilize their E-Leadership portfolios, designed and maintained a newsletter for staff and faculty regarding the Krause Center, designed a brochure for the… Show more Designed and assisted in implementing an annual ethics essay contest, assisted in planning the 2012 Leadership Symposium, assisted in placing cadets with community organizations for their service learning projects, worked with the External Affairs office to promote and publicize service learning events, trained freshmen cadets on how to utilize their E-Leadership portfolios, designed and maintained a newsletter for staff and faculty regarding the Krause Center, designed a brochure for the Krause Center to use as an advertisement and informational piece, assisted in ‘Freshmen Experience’ and ‘Sophomore Leadership Seminar’ lectures, performed various clerical tasks around the office Show less



The Citadel

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Aug 2010 - Dec 2011

  Responsible for maintaining professor’s relationships with students, monitored and responded to emails and program inquires, executed various interoffice tasks including copying, filing, and organizing paperwork, aided professor in organizing study abroad trip for graduate students, assisted in preparing and maintaining a budget for the 2011 Study Abroad Program



College of Charleston

• United States
• Higher Education
• 700 & Above Employee

• Intern

  • May 2011 - Aug 2011

  Counseling and Substance Abuse Center Designed a behavioral awareness guide to be used as a training manual for the Residential Life Department, organized a booth for freshman/new student orientation, assisted in organizing various student events including a ‘speed friending’ event for freshmen, designed a template for College of Charleston’s Substance Abuse Center to use for the biennial review of their alcohol and other drugs program, observed individual and group counseling sessions, attended and assisted in meetings for… Show more Designed a behavioral awareness guide to be used as a training manual for the Residential Life Department, organized a booth for freshman/new student orientation, assisted in organizing various student events including a ‘speed friending’ event for freshmen, designed a template for College of Charleston’s Substance Abuse Center to use for the biennial review of their alcohol and other drugs program, observed individual and group counseling sessions, attended and assisted in meetings for planning upcoming student programming including: peer counselors, peer academic counselors, peer diversity counselors, gender equity resources, alcohol prevention, and health education, and researched current alcohol and drug policies at colleges/universities in South Carolina Show less



Lancaster University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Intern

  • Jun 2011 - Jun 2011

  Health and Wellbeing Service Designed a 5-week group workshop series for international students to aid them with cultural transitioning, assessed data of a welfare services survey of international students at Lancaster University and presented the findings to Health and Wellbeing Services at the University, and researched and compared support services for international students at Lancaster University and in the United Kingdom



The University of Sheffield

• Higher Education
• 700 & Above Employee

• Intern

  • Jun 2011 - Jun 2011

  Researched support services and model programs for postgraduate students at the University of Sheffield, in the United States, and in the United Kingdom, compiled and assessed the research and presented a summary report with recommendations to better help postgraduate students to the Student Services Department of University of Sheffield, assisted a fellow classmate with Leadership Seminar for postgraduate students