Experience

Bonkers Toys

• United States
• Consumer Goods
• 1 - 100 Employee

• Project Manager

  • Jul 2023 - Present



E! Networks

• United States
• Entertainment Providers
• 400 - 500 Employee

• Manager, Client Servicing, International Development

  • 2002 - 2005

  • Effectively led a team of seven overseeing the execution and servicing of all contractual obligations ensuring compliance, quality, and paramount client satisfaction of all internationally distributed programming for E!, style, G4, and Tech TV networks. Accounts included ten 24-hour E! branded channels, syndication, output/raw footage, Live Event Red Carpet feeds, and Inflight in over 120 territories worldwide.• Closely coordinated with all departments (Sales, Finance, Marketing, Business & Legal, Production, Live Events, Programming, Network Operations, Library, IT, and Facilities) achieving smooth operation and success of contractual obligations.• Worked alongside Business & Legal tracking and reporting royalties/residuals.• Oversaw collections and billing of licensing and material/processing fees.• Maintained a client base of sensitive and top-grossing accounts providing excellent servicing and account management ensuring client satisfaction and retention.• Responsible for annual performance reviews and hiring new Account Reps. Show less

• Account Supervisor, International Development

  • 1999 - 2002

  • Managed the allocation of client accounts among the Account Representative team, creating an equitable workload distribution and positive team morale. Provided guidance to the team in fulfilling client servicing responsibilities, ensuring efficient and effective communication and meeting contractual obligations and deadlines.• Played an integral part in the implementation of a new database ensuring the system was tailored to meet specific departmental needs such as streamlining servicing procedures, tracking distribution and inventory, creating program/footage availability reports, and billing.• Met with new channel joint venture partners and major clients to discuss and set up servicing and operations procedures and attended international entertainment trade markets MIPCOM & MIPTV in Cannes, France.• Assisted in the global expansion of the E! brand through the new market of channel development. • Established new distribution procedures resulting in increased productivity and efficient resource utilization. Ex. Created a new head in Facilities to systematize international deliveries.• Train new employees. Show less



E! Entertainment Television

• Events Services
• 1 - 100 Employee

• Account Representative, International Development

  • 1997 - 1999

  • Maintained daily communication and excellent working relationships servicing over 30 international accounts including top-grossing clients in Australia, Canada, and Europe that led to the continued growth of the E! brand, television program sales, and profit. • Tracked and managed contractual obligations, oversaw all client servicing and marketing needs, and worked with Sales team on deal renewals.• Attended international entertainment trade markets MIPCOM & MIPTV in Cannes, France. Met with existing and potential clients solidifying relationships and growth of sales. Show less

• Client Services Assistant, International Developement

  • 1996 - 1997

  • Assisted Client Servicing team in the contract fulfillment and servicing of international program distribution accounts. Maintained inventory databases, created music cue sheet library and tracking system, distributed transcripts to clients, and spearheaded weekly programming announcements.