Jennifer Clark
Business Analyst at VG Systems LLC, A HUBZone Company- Claim this Profile
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Topline Score
Bio
Timothy Touch, CSM
Jennifer is a well versed professional. At our time together at ITCON, she not only helped with my growth but, provided great mentoring when I joined the company. As a new member of the team, she was quick to assist with questions regardless of the circumstance. Jennifer helped the company gain high quality feedback for her Software Development Projects. I've seen her not only excel at the core elements of her job, like analysis or project management, but also learn other tasks that extend well beyond the scope of her role. She played multiple roles in the company success. I recommend Jennifer for any future team as she will bring in great energy and experience.
Michael B.
Jennifer is the consummate professional. Detail oriented and open to new things, she is capable of balancing competing priorities and tasks as to ensure the goals of her projects are met with quality and speed. Delivery is key, and Jennifer was able to provide this for myself and for my team in many aspects of her job. Even when confronted with challenges outside her sphere, she was able to adapt and overcome to accomplish the mission. She is a tremendous asset to any organization.
Timothy Touch, CSM
Jennifer is a well versed professional. At our time together at ITCON, she not only helped with my growth but, provided great mentoring when I joined the company. As a new member of the team, she was quick to assist with questions regardless of the circumstance. Jennifer helped the company gain high quality feedback for her Software Development Projects. I've seen her not only excel at the core elements of her job, like analysis or project management, but also learn other tasks that extend well beyond the scope of her role. She played multiple roles in the company success. I recommend Jennifer for any future team as she will bring in great energy and experience.
Michael B.
Jennifer is the consummate professional. Detail oriented and open to new things, she is capable of balancing competing priorities and tasks as to ensure the goals of her projects are met with quality and speed. Delivery is key, and Jennifer was able to provide this for myself and for my team in many aspects of her job. Even when confronted with challenges outside her sphere, she was able to adapt and overcome to accomplish the mission. She is a tremendous asset to any organization.
Timothy Touch, CSM
Jennifer is a well versed professional. At our time together at ITCON, she not only helped with my growth but, provided great mentoring when I joined the company. As a new member of the team, she was quick to assist with questions regardless of the circumstance. Jennifer helped the company gain high quality feedback for her Software Development Projects. I've seen her not only excel at the core elements of her job, like analysis or project management, but also learn other tasks that extend well beyond the scope of her role. She played multiple roles in the company success. I recommend Jennifer for any future team as she will bring in great energy and experience.
Michael B.
Jennifer is the consummate professional. Detail oriented and open to new things, she is capable of balancing competing priorities and tasks as to ensure the goals of her projects are met with quality and speed. Delivery is key, and Jennifer was able to provide this for myself and for my team in many aspects of her job. Even when confronted with challenges outside her sphere, she was able to adapt and overcome to accomplish the mission. She is a tremendous asset to any organization.
Timothy Touch, CSM
Jennifer is a well versed professional. At our time together at ITCON, she not only helped with my growth but, provided great mentoring when I joined the company. As a new member of the team, she was quick to assist with questions regardless of the circumstance. Jennifer helped the company gain high quality feedback for her Software Development Projects. I've seen her not only excel at the core elements of her job, like analysis or project management, but also learn other tasks that extend well beyond the scope of her role. She played multiple roles in the company success. I recommend Jennifer for any future team as she will bring in great energy and experience.
Michael B.
Jennifer is the consummate professional. Detail oriented and open to new things, she is capable of balancing competing priorities and tasks as to ensure the goals of her projects are met with quality and speed. Delivery is key, and Jennifer was able to provide this for myself and for my team in many aspects of her job. Even when confronted with challenges outside her sphere, she was able to adapt and overcome to accomplish the mission. She is a tremendous asset to any organization.
Credentials
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Certified Scrum Product Owner (CSPO)
Scrum AllianceDec, 2018- Oct, 2024 -
Certified Customer Service Professional (CCSP)
NRF FoundationApr, 2010- Oct, 2024 -
Professional in Customer Service
NRF Foundation
Experience
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VG Systems LLC, A HUBZone Company
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst
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Dec 2020 - Present
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Genesis Consulting Partners, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Consultant
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Jun 2020 - Dec 2020
• Reviewed deliverables and suggest improvements to improve accuracy, grammar, or to best portray the deliverable purpose or message to the customer• Oversaw and advise on testing, including test results, documentation, and appropriate test scripts• Worked internally with the independent verification and validation (IV&V) team to determine if deliverables and testing meet customer’s requirements, or are quality-acceptable • Reviewed deliverables and suggest improvements to improve accuracy, grammar, or to best portray the deliverable purpose or message to the customer• Oversaw and advise on testing, including test results, documentation, and appropriate test scripts• Worked internally with the independent verification and validation (IV&V) team to determine if deliverables and testing meet customer’s requirements, or are quality-acceptable
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ITCON Services
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United States
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Information Technology & Services
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1 - 100 Employee
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CSM / Business Analyst
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Apr 2018 - Jun 2020
• Built project schedules with budgets and resource allocation in Microsoft Project• Monitored tasks and progress in internal and customer-facing Jira instances• Oversaw Agile Drupal Development Projects including Project Planning, Backlog Management, Sprint Management, Scope Management, manage burn rates, facilitate meetings, and budgeting • Oversaw the completion of work of the redesign for USDA.gov, which launched an overall modernization effort throughout USDA, and supported other USDA redesign and migration efforts• Oversaw the Agile re-creation of a Drupal 8 Commerce ordering system to successful completion• Reviewed, tested, and made minor updates (content, user management, other setting) to development work on the back end of Drupal 7/8 and Drupal Commerce to align with customer’s needs• Supported Operations and Maintenance (O&M) contract as a Business Analyst (BA); discussed requests and gather requirements from customers, develop and review detailed business requirements and test cases, perform manual testing in user acceptance testing (UAT) and system integration testing (SIT) environments• Wrote detailed reports on project activity, including analytics, security, module, and content updates• Performed and led proposal writing and development, handle proposal compliance, lead pipeline meetings for opportunities with the Federal Government• Work with customers to obtain, define, and document requirements, scope of work, and acceptance criteria. Create Agile requirements documents, testing documents, and testing plans • Met with customers to showcase demos of the development progress, address feedback, coach in Agile methodology, and provide occasional trainings• Performed Section 508 compliance testing in testing environments and live websites using tools such as Andi and Siteimprove
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Kingz, LLC
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United States
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Government Administration
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1 - 100 Employee
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Team Supervisor
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Nov 2016 - Mar 2018
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Education
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2019 - 2023
Strayer University
Bachelor's degree, Business Administration and Management, General -
2016 - 2018
Northern Virginia Community College
Associate's degree, English Language and Literature, General
Community
