Experience

Ocean Cadillac

• United States
• Automotive
• 1 - 100 Employee

• Accounts Payable Assistant

  • Jun 2021 - Jun 2022

  Processed payables and issued checks Reconciled payables statements monthly Stock-in new car invoices Reconciled Monthly Expense Analysis Helped with service customer satisfaction Created Purchase Orders for Vendors Processed payables and issued checks Reconciled payables statements monthly Stock-in new car invoices Reconciled Monthly Expense Analysis Helped with service customer satisfaction Created Purchase Orders for Vendors



Rolling Shield Inc.

• United States
• Construction
• 1 - 100 Employee

• Receptionist / Permit Coordinator

  • Jun 2020 - Sep 2020

  Handling calls per timeframe to address clients inquiries and concerns Collected payments from clients' accounts and updated their current statuses Helped clients obtain building permits or permits for a structure to be altered Create clients ticketing for the Installation team to assist with any issues of their installation Handling calls per timeframe to address clients inquiries and concerns Collected payments from clients' accounts and updated their current statuses Helped clients obtain building permits or permits for a structure to be altered Create clients ticketing for the Installation team to assist with any issues of their installation



Eye Surgery Associates

• United States
• Medical Practices
• 1 - 100 Employee

• Call Center Representative

  • Oct 2017 - Jul 2020

  Multi Line phone experience and transferring calls to designated office location Scheduling and/or rescheduling appointment Pulling and clean daily scheduled reports for doctors Verifying patient’s insurance Calling patient’s to confirmed their upcoming appointment Verifying and updating patient’s demographics Trained employees on how to perform daily tasks Taken verbal and written messages and make sure they got to the appropriate destination Multi Line phone experience and transferring calls to designated office location Scheduling and/or rescheduling appointment Pulling and clean daily scheduled reports for doctors Verifying patient’s insurance Calling patient’s to confirmed their upcoming appointment Verifying and updating patient’s demographics Trained employees on how to perform daily tasks Taken verbal and written messages and make sure they got to the appropriate destination



Strategic Benefits, LLC

• Miami/Fort Lauderdale Area

• Medical Insurance Claims Processor Assistant

  • Jul 2015 - Jul 2015

  Implementing and ongoing monitoring of employee benefit programs Specializing in medical insurance for employer groups Contracted with various national and local insurance companies to provide ACA compliant health plans. Implementing and ongoing monitoring of employee benefit programs Specializing in medical insurance for employer groups Contracted with various national and local insurance companies to provide ACA compliant health plans.



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Support Center Coordinator, Global Customer Support Center

  • Jul 2012 - Jun 2015

  Answered phone calls on a daily basis and helped customers with their requests via e-mail Assisted customer on-site and created service tickets to the data center group(s) based on the customer's needs Verified customer authorization for access to the Data Center for security purposes Processed customer access control list (ACL) for customer’s account as required/authorized Served as a main contact for emergencies with customer’s equipment in co-location Escorted customers onsite… Show more Answered phone calls on a daily basis and helped customers with their requests via e-mail Assisted customer on-site and created service tickets to the data center group(s) based on the customer's needs Verified customer authorization for access to the Data Center for security purposes Processed customer access control list (ACL) for customer’s account as required/authorized Served as a main contact for emergencies with customer’s equipment in co-location Escorted customers onsite to their designated co-location space Show less Answered phone calls on a daily basis and helped customers with their requests via e-mail Assisted customer on-site and created service tickets to the data center group(s) based on the customer's needs Verified customer authorization for access to the Data Center for security purposes Processed customer access control list (ACL) for customer’s account as required/authorized Served as a main contact for emergencies with customer’s equipment in co-location Escorted customers onsite… Show more Answered phone calls on a daily basis and helped customers with their requests via e-mail Assisted customer on-site and created service tickets to the data center group(s) based on the customer's needs Verified customer authorization for access to the Data Center for security purposes Processed customer access control list (ACL) for customer’s account as required/authorized Served as a main contact for emergencies with customer’s equipment in co-location Escorted customers onsite to their designated co-location space Show less



Ajilon / Rialto Capital Management

• Miami/Fort Lauderdale Area

• Data Entry/Assistant REO Process and Reporting

  • Dec 2011 - Jul 2012

  Inputting basic information into the JDE system (AS/400) Checked if the Loan number, Cost Center, Address are correct in the Business Plan Re-checking and confirming for last quarter taxes amounts Inputting basic information into the JDE system (AS/400) Checked if the Loan number, Cost Center, Address are correct in the Business Plan Re-checking and confirming for last quarter taxes amounts



Ajilon Freelance Professionals

• Miami/Fort Lauderdale Area

• Tax/Administrative Assistant

  • Aug 2011 - Nov 2011

  Performed general secretarial duties Sent/Received packages or letters from FedEx, UPS, or Certified Mail Scanned Clients Documents to a PDF format and upload them into Gofileroom Created brochure, name tags, etc. for special events Performed general secretarial duties Sent/Received packages or letters from FedEx, UPS, or Certified Mail Scanned Clients Documents to a PDF format and upload them into Gofileroom Created brochure, name tags, etc. for special events



DeVry University

• Finance Assistant

  • Oct 2007 - Jun 2010

  Assisted with scanning documents on a daily basis Contacted students in regards to missing documents and appointments Trained new employees on how to perform daily tasks Checked for students balance in AS/400 system Assisted with scanning documents on a daily basis Contacted students in regards to missing documents and appointments Trained new employees on how to perform daily tasks Checked for students balance in AS/400 system