Director of Medical Services

• Sep 2023 - Present

Regional Medical Director

• Sep 2022 - Sep 2023

Pediatric Hospitalist and Outpatient Pediatrician

• Jul 2002 - Dec 2022

Assistant Physician in Chief, Kaiser Permanente Redwood City Medical Center

• Jan 2016 - Jul 2022

→ Advise on medical center strategy deployment, value streams, and daily management systems; develop service area virtual / telehealth care; and oversee operations and capital planning for Adult Family Medicine (AFM), Pediatrics, Obstetrics/Gynecology, and Mental Health service lines, comprising 120 physicians. Co-own service lines with additional 300 support staff. → Consistently meet budget goals while maintaining core service offerings, innovating new offerings, and increasing patient satisfaction. → Interim Chief of Psychiatry (Feb 2021-Feb 2022) Show less

Physician in Charge, Kaiser Permanente San Mateo Medical Offices

• May 2014 - Dec 2019

→ Oversaw operations and people management for 50 physicians and support staff—Adult Family Medicine, Pediatrics, Obstetrics/Gynecology, Allergy, and Sports Medicine services lines—in partnership with department chiefs. Recruited and mentored leaders across each service line.→ Served as Interim Chief of Dermatology (Jan. 2016-Jan. 2017). Implemented virtual dermatology strategy that enabled asynchronous rapid evaluation of skin complaints, drastically reducing time to consultation.→ Chaired Physician in Chief Selection Committee (July 2015-Dec. 2015). Show less

Chief of Pediatrics, Kaiser Permanente Redwood City Medical Center

• Oct 2007 - May 2014

→ Accountable for operational performance (Quality, Access, Finance), patient satisfaction and people management (HR, recruitment, retention, mentoring, and physician/staff satisfaction) for 20 physicians plus medical assistants and nursing staff at Redwood City Medical Center.

Assistant Chief of Pediatrics, Kaiser Permanente Redwood City Medical Center

• Jul 2004 - Oct 2007

→ Standardized care pathways and recruited hospitalist team.