Experience

National Housing Federation

• United Kingdom
• Non-profit Organization Management
• 100 - 200 Employee

• Member Intelligence Manager

  • Mar 2017 - Present

  I lead a busy team of four within the trade body for housing associations. My team has overall responsibility for member data to ensure that at the heart of the Federation’s work there is comprehensive knowledge of who our members are and what they do. I have primary responsibility for helping the organisation to understand membership trends and using data to inform our policy positions. This allows us to respond quickly to the changing needs of members.I was awarded the annual Members at the Heart staff award in recognition of my passion and drive to always add value to the Federation’s relationship with members. Show less

• Analyst

  • Mar 2015 - Mar 2017

  I undertook a range of planned and responsive analysis and projects. I used the latest research to shape and inform housing policy and communications.



Welwyn Hatfield Borough Council

• Government Administration
• 100 - 200 Employee

• Housing Strategy and Development Officer

  • Apr 2013 - Mar 2015

  Develop and implement strategies related to housing. This involves data analysis to improve our understanding of a wide range of issues influencing housing need, such as homelessness, energy efficiency, empty properties, affordable housing, supported housing and Gypsy and Traveller accommodation. Through partnership working this data is then used to develop and implement project plans. It also involves enabling the supply of affordable housing through our Affordable Housing Programme, and through Section 106 sites. Show less



Lichfield District Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Housing Research Assistant

  • Oct 2012 - Apr 2013

  Responsible for researching, providing information and collecting data in the development of the council’s various housing related strategies. It also involved assisting the Housing Strategy and Enabling Manager in liaising with Registered Providers, the HCA, developers and planners to deliver new affordable housing. Responsible for researching, providing information and collecting data in the development of the council’s various housing related strategies. It also involved assisting the Housing Strategy and Enabling Manager in liaising with Registered Providers, the HCA, developers and planners to deliver new affordable housing.



Ormiston Families

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Advocacy Worker

  • Nov 2011 - Aug 2012

  I provided advocacy support for Traveller and Gypsy communities in Norfolk. This involved listening and responding effectively to their accommodation needs by liaising with the local council, housing associations, residents and politicians. I provided advocacy support for Traveller and Gypsy communities in Norfolk. This involved listening and responding effectively to their accommodation needs by liaising with the local council, housing associations, residents and politicians.