Jennifer Charles (she/her)
Case Manager II at Regional Center of the East Bay- Claim this Profile
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Bio
Experience
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Regional Center of the East Bay
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United States
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Individual and Family Services
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200 - 300 Employee
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Case Manager II
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Jan 2021 - Present
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Trillium Family Services
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United States
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Mental Health Care
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200 - 300 Employee
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Child And Family Therapist
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Oct 2018 - Sep 2020
• Provided in-home and in-school individual, family, and group therapy for a caseload of up to twenty-two clients • Implemented client-centered and strengths-based therapy including cognitive behavioral therapy, play therapy, and collaborative problem solving interventions • Developed comprehensive psychosocial assessments, diagnoses, and individual treatment plans for clients • Complete clinical documentation for client sessions and client care meetings • Facilitated case management including utilization reviews, discharge, and aftercare planning • Coordinated care through community-based support systems and services for families, providing clinical guidance and recommendations to members of the treatment team
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LifeWorks NW
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United States
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Mental Health Care
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200 - 300 Employee
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Child and Family Therapist- MSW Intern
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Sep 2017 - Jun 2018
• Provided individual counseling and family therapy for a caseload of four clients • Utilized strengths based play therapy, narrative therapy, and collaborative problem solving in sessions with clients • Supported clients and family members in successful termination of services with the program, and transition to community supported care through case management and coordination • Completed assessments, treatment planning, diagnoses, progress notes and documentation for client meetings • Facilitated bi-weekly social skills group with clients, covering topics such as communication, friendship, and emotional regulation
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Impact NW
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United States
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Civic and Social Organizations
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100 - 200 Employee
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School Social Worker- MSW Intern
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Sep 2016 - Jun 2017
• Provided one-on-one counseling and academic support to a caseload of upwards of eight students at Franklin High School • Conducted assessments, and completed progress notes and documentation for client meetings • Co-facilitated 8-week LGBTQ empowerment group for students • Organized and updated community resources for the school, students and families including culturally specific housing, employment, and therapeutic supports • Provided one-on-one counseling and academic support to a caseload of upwards of eight students at Franklin High School • Conducted assessments, and completed progress notes and documentation for client meetings • Co-facilitated 8-week LGBTQ empowerment group for students • Organized and updated community resources for the school, students and families including culturally specific housing, employment, and therapeutic supports
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Community Service Programs (CSP, Inc)
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United States
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Non-profit Organizations
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1 - 100 Employee
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Lead Youth Specialist
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Aug 2012 - Aug 2016
• Worked with at-risk youth, ages 11-17, at a 24-hour crisis shelter providing individual care • Facilitated programs such as goals group, group therapy sessions, house chores and recreational outings with the residents • Completed daily progress notes, group charting and all other required documentation • Responded to crisis calls and completed service documentation including assessment and reporting risk to proper authorities • Delegated program tasks and supervised fellow youth specialists, interns and volunteers
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Education
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Portland State University
Master's degree, Social Work -
UC Irvine
Bachelor of Arts (B.A.), Psychology and Social Behavior