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Credentials

  • Fellow, Life Management Institute (FLMI)
    LOMA

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Tele-Underwriter
      • Oct 2022 - Present

      ● Conduct professional interviews with life insurance applicants using guided scripts and questionnaires. ● Accurately document collected information into the computer system. ● Direct sensitive conversations efficiently and gracefully - keeping the applicants on track. ● Comply with Federal & State regulations and company guidelines regarding the privacy of personal health information. ● Conduct professional interviews with life insurance applicants using guided scripts and questionnaires. ● Accurately document collected information into the computer system. ● Direct sensitive conversations efficiently and gracefully - keeping the applicants on track. ● Comply with Federal & State regulations and company guidelines regarding the privacy of personal health information.

    • Tele-Underwiting Representative
      • Mar 2020 - Feb 2022
    • United States
    • Insurance
    • 100 - 200 Employee
    • Supervisor, Agent Services - Underwriting
      • Nov 2016 - Mar 2020
    • United States
    • Utilities
    • 700 & Above Employee
    • Billing Supervisor
      • Jun 2014 - Nov 2016

    • Call Center Supervisor
      • Jun 2007 - Jun 2014

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Payment Center Supervisor
      • Nov 1993 - Jun 2007

Education

  • Lincoln University (MO)
    Business Administration and Management, General
    1987 - 1990

Community

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