Jennifer Cain, MBA, SHRM-SCP, FCLRP

Director of Human Resources & Risk Management at Village of North Palm Beach
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Contact Information
us****@****om
(386) 825-5501
Location
Jupiter, Florida, United States, US

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Director of Human Resources & Risk Management
      • Sep 2023 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Head of Human Resources
      • Jul 2023 - Sep 2023

      United States

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Human Resources Manager
      • Apr 2021 - Jul 2023

      Jupiter, Florida, United States Responsible for planning and implementing the goals, objectives, policies, and priorities of the Human Resources Department including compliance with local/state/federal laws and regulations, employee and labor relations, recruitment and selection, benefit administration, training and development, policy development and implementation, classification and compensation, performance appraisal program, personnel records management, requests for proposal, departmental budget, and supervising Human… Show more Responsible for planning and implementing the goals, objectives, policies, and priorities of the Human Resources Department including compliance with local/state/federal laws and regulations, employee and labor relations, recruitment and selection, benefit administration, training and development, policy development and implementation, classification and compensation, performance appraisal program, personnel records management, requests for proposal, departmental budget, and supervising Human Resources staff.

    • Senior Human Resources Generalist
      • Feb 2014 - Apr 2021

      Jupiter, Florida, United States Provided assistance to employees, supervisors, and directors regarding personnel issues, benefits, policies, procedures, or other issues. Provided FMLA information and ensured compliance. Responded to routine questions or complaints and initiate problem resolution. Coordinated activities involving employee recruitment and selection, pre-employment screening, onboarding, and benefits. Managed specialized projects including implementation of new applicant tracking system and compensation study.

    • Human Resources Generalist
      • Jan 2013 - Feb 2014

      Jupiter, Florida, United States Coordinated various Human Resources functions, including recruitment and selection, orientation, processing of new hires, open enrollment, processing of electronic action forms and status changes in HRIS system, performance reviews, benefits administration, separations and exit interviews, job descriptions, employee training/education, career development, and awards/recognition programs.

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Human Resources Generalist / Recruiter
      • Jul 2011 - Jan 2013

      Palm Beach Gardens, Florida, United States Provided information/assistance to employees and management related to personnel issues, benefits, policies and procedures, training opportunities, position vacancies, payroll, and FMLA/leaves of absence. Performed recruitment/selection activities for non-nursing positions. Reviewed job descriptions, conducted developmental training for employees and management, new hire orientation, processed status changes in the HRIS system, prepared for unemployment hearings, maintained employee licensure.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Staffing Coordinator
      • Nov 2010 - Jun 2011

      Jupiter, Florida, United States Duties included recruiting, interviewing, evaluating, hiring, and orienting qualified staff; Placing staff with assignments on an as needed basis; Ensuring client and employee compatibility; Maintaining and updating employee files; Performing drug and background screens; Verifying licensure, references, and education; Ensuring compliance with State, Federal, AHCA, and Joint Commission guidelines; Updating electronic files and schedules in BrightStar’s computer system; Maintaining Access… Show more Duties included recruiting, interviewing, evaluating, hiring, and orienting qualified staff; Placing staff with assignments on an as needed basis; Ensuring client and employee compatibility; Maintaining and updating employee files; Performing drug and background screens; Verifying licensure, references, and education; Ensuring compliance with State, Federal, AHCA, and Joint Commission guidelines; Updating electronic files and schedules in BrightStar’s computer system; Maintaining Access database. Show less

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Department Secretary - Nursing
      • Jul 2009 - Mar 2010

      Panama City, Florida, United States Duties included providing administrative support to include budgeting, goal setting, conducting research, preparing statistical reports, handling information requests, preparing correspondence, arranging conference calls, and scheduling meetings; Handling and satisfying physician and patient complaints; Coordinating and conducting panel interviews for other secretarial staff; Serving as a team leader to the Best Practice Council, Stroke Center of Excellence, and the Image Committee.

    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2008 - Mar 2009

      Parkersburg, West Virginia, United States Duties included handling member and provider inquiries about all aspects of a members account including claims, benefits, premium billing, member correspondence, applications and plan changes; Updating accounts and any account issues while being in compliance with Medicare and privacy laws. Administrative duties also included training and mentoring new employees, thoroughly documenting members’ paperless accounts, faxing and mailing member requests, and communicating benefit information to the… Show more Duties included handling member and provider inquiries about all aspects of a members account including claims, benefits, premium billing, member correspondence, applications and plan changes; Updating accounts and any account issues while being in compliance with Medicare and privacy laws. Administrative duties also included training and mentoring new employees, thoroughly documenting members’ paperless accounts, faxing and mailing member requests, and communicating benefit information to the member. Show less

Education

  • Nova Southeastern University
    Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
    2013 - 2016
  • West Virginia University at Parkersburg
    Bachelor of Science - BS, Business Administration and Management, General
    2003 - 2008
  • West Virginia University at Parkersburg
    Bachelor of Applied Science - BASc, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    2003 - 2008

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