Experience

San Bernardino County Behavioral Health

• United States
• Government Administration
• 1 - 100 Employee

• Lead Office Assistant

  • Apr 2017 - Present

  Lead Office Assistant (OA) of the clerical staff in the Barstow Counseling Center. The clerical staff is responsible for client check-in, scheduling appointments for the client doctors, answering the phone, chart filing, contacting clients regarding their appointments, forwarding paperwork and messages from clients, forwarding of medical records, take meeting minutes and process in new clients who are looking for therapy or psychiatry services. As Lead Office Assistant, I take care of escalated situations, delegate assignments among the clerical staff, train new clerical staff and support clerical staff when needed. I am the immediate supervisor to the Temp workers and oversee their interviewing, hiring, training and payroll approval. I am the acting clerical supervisor for the Supervising Office Assistant (SOA) who is normally not on site. Show less



San Bernardino County Human Services

• United States
• Government Administration
• 100 - 200 Employee

• Lead Office Assistant

  • Sep 2015 - Apr 2017

• Office Assistant III

  • Jan 2013 - Sep 2015



Arrowhead Regional Medical Center

• Colton, CA

• Office Assistant II

  • Apr 2012 - Jan 2013

  Referral processing for Outpatient clinics. Referral processing for Outpatient clinics.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Transactions Service Representative III

  • Dec 2005 - Apr 2012

  Dispatch - Identify and collect batches that are ready to be sent to various agencies. Verify the agency, counts, and status of each batch using daily dispatch reports. Accurately pack batches according to routine or expedite and to its specific agency. Create courier waybills and packing slips for each box. Transport sealed boxes to collection area according to a dispatch schedule. Perform any other duties as needed, such as verification of batch headers, creating and numbering boxes, monitoring supplies, and working in other areas. Show less



Qualex Inc

• Customer Service Representative

  • Jun 2001 - Dec 2004

  Provide customers information regarding their photo-finishing orders. Senior Representative of the "Internet Team", which specializes in internet order inquiries and email responses. Certified in Microsoft Excel 97 levels 1 and 2. Provide customers information regarding their photo-finishing orders. Senior Representative of the "Internet Team", which specializes in internet order inquiries and email responses. Certified in Microsoft Excel 97 levels 1 and 2.



Delta Sigma Chi Inc.

• Public Relations Officer

  • Jul 1999 - Mar 2000

  Create and distribute the organization's newsletter. Update members on current and upcoming events regarding the fraternity. Recruit sponsors and funds for the newsletter. Create and distribute the organization's newsletter. Update members on current and upcoming events regarding the fraternity. Recruit sponsors and funds for the newsletter.



Delta Sigma Chi Inc.

• Outreach/Parent Outreach Officer

  • Jan 1999 - May 1999

  Maintain and develop relations with other organizations. Maintain and develop relations with other organizations.