Financial Service Consultant

• Jul 2019 - Present

Underwriting loans Networking Day to day bank transactions Balancing cash box Solving issues Account maintenance Opening new accounts and membership Advising Underwriting loans Networking Day to day bank transactions Balancing cash box Solving issues Account maintenance Opening new accounts and membership Advising

Banking Operations Supervisor

• Feb 2018 - Jul 2019

I supervise 5 personal bankers. Manage and assist in the daily duties in the branch. Balance the cash vault on a daily basis. Make sure our policies and procedures are followed. I have been awarded numerous accolades for being the top sales person in the California region. I am Bilingual in Spanish and English. We have monthly goals that we are expected to reach.

Banking Operations Supervisor

• Feb 2018 - Jul 2019

Member Service Supervisor

• Jan 2014 - Jun 2017

Supervised and lead 5 member service representatives. Managed and balanced the branch on a daily basis. Managed the cash dispenser machines. Write quarterly reviews. Lead and coach my employees on services and products. Lead them in monthly sales meetings and our goals. Supervised and lead 5 member service representatives. Managed and balanced the branch on a daily basis. Managed the cash dispenser machines. Write quarterly reviews. Lead and coach my employees on services and products. Lead them in monthly sales meetings and our goals.

Office Manager

• May 2011 - May 2013

I provided the sales and marketing of our products. Developed programs and financial data sheets. Performed data processing. Researched and implemented new policies and procedures. I provided the sales and marketing of our products. Developed programs and financial data sheets. Performed data processing. Researched and implemented new policies and procedures.

Assistant Operatios Officer

• Jul 1999 - Apr 2011

Lead and supervised 15 tellers in a dad to day operations. Balanced cash shipments. Performed branch certifications on a daily and monthly basis. Operated the service center and central research/DMV departments. Successfully dealt with problems and concerns of members and tellers. I received multiple sales awards for Kern Schools Federal Credit union from 1999 to 2005 that consisted of direct deposits, car loans, checking accounts and credit cards. Lead and supervised 15 tellers in a dad to day operations. Balanced cash shipments. Performed branch certifications on a daily and monthly basis. Operated the service center and central research/DMV departments. Successfully dealt with problems and concerns of members and tellers. I received multiple sales awards for Kern Schools Federal Credit union from 1999 to 2005 that consisted of direct deposits, car loans, checking accounts and credit cards.