Jennifer Buchanan

Senior Manager, Onboarding Team at Thrive Internet Marketing Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex
Languages
  • Spanish -
  • Polish -

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5.0

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Steve Shackelford

Jennifer Buchanan is one of the finest reports I've had the pleasure of leading. When I was her manager, she consistently demonstrated a high level of SEO expertise and problem-solving abilities. Her passion for turning in quality work always made her stand out from other reports. She's adaptable to fluid situations - she experienced rapid growth with our company and did an excellent job navigating the growth and helping weave the fabric of the SEO team's culture. She is a valuable addition to any team and she was truly a pleasure to manage.

Taylor Ross

Jenn Hester was an absolute pleasure to work with! She's very patient and knows how to effectively deliver information to her clients; whether it be good or bad. Jenn always goes above and beyond, and does more than what is asked of her. If working in a team setting, she offers innovative ideas that encourage others to think outside of the box. Not only is she an excellent leader that's always willing to teach others, but she's also a great follower that never turns down the chance to learn something new!

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Experience

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Senior Manager, Onboarding Team
      • Aug 2022 - Present

      As the Senior Manager of the Onboarding team, I foster an environment of excellence and teamwork to enhance Thrive's customer journey. Our clients range from small boutiques to large enterprises and franchises. I optimize process and workflows, resulting in an exceptional client experience, and a seamless transition from sales to implementation. Our team goal is to maintain enthusiasm and momentum (move the ball forward), manage timeline expectations, gather relevant information and login acquisition in preparation for campaign or project launch. My team has a proven track record of prompt and friendly onboarding and consistently receive high scores in client surveys. My leadership philosophy is simple: Take care of your team, and they will take care of your clients. Show less

    • Onboarding Team Manager
      • Aug 2018 - Present

    • Onboarding Specialist (SEO, Social, PPC)
      • Nov 2017 - Jul 2018

    • United States
    • Marketing Services
    • 300 - 400 Employee
    • SEO Strategist
      • Mar 2016 - Nov 2017

      As an SEO Consultant, I strategically optimized my clients' websites through the daily application of SEO best practices. This involved incorporating fresh content, keyword-friendly meta data, executing link building strategies, and social engagement. The objective was to enhance the online visibility of each dealer's website. As an SEO Consultant, I strategically optimized my clients' websites through the daily application of SEO best practices. This involved incorporating fresh content, keyword-friendly meta data, executing link building strategies, and social engagement. The objective was to enhance the online visibility of each dealer's website.

    • United States
    • Software Development
    • 700 & Above Employee
    • Digital Specialist/Recruiting Campaign Coordinator
      • Dec 2014 - Mar 2016

      Managed SEO and online marketing campaigns for recruiting team at Dealertrack in order to effectively optimize jobs across career platforms. •Coordination and management of recruiting campaigns across all career platforms •Strategic collaboration with the recruiters to create and template Job descriptions with SEO content •Promotion of employee referral programs and LinkedIn networking initiatives •Track analytics for recorded ROI on campaigns, candidate sourcing, and strategic campaign management that aligns with our quarterly goals •Collaboration with the Social Media Content Coordinator to ensure the success and brand consistency for all recruiting campaigns across our career platforms Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Digital Marketer
      • Jul 2014 - Dec 2014

      Initiate and manage all online marketing and outreach marketing initiatives for Plasma Computing Group, a Dallas based web development and design company. • SEO • Link Building • Email Marketing • Social Media Management • Outreach Marketing • Technical Content Writing • Ad Copy Writing Initiate and manage all online marketing and outreach marketing initiatives for Plasma Computing Group, a Dallas based web development and design company. • SEO • Link Building • Email Marketing • Social Media Management • Outreach Marketing • Technical Content Writing • Ad Copy Writing

    • United States
    • Advertising Services
    • 700 & Above Employee
    • SEO & Social Web Presence Professional
      • Mar 2012 - Jul 2014

      Managed SEO, social media and online marketing campaigns for 80+ various small businesses within the United States. • Performed search engine optimization for each of my clients in order to increase companies’ page rank on all major search engines • Social media management • Updated and monitored review sites for all derogatory commentary • Created personalized blog sites throughout the ReachCast platform with focus on keyword rich content and SEO to assist in the success of each campaign • Analyzed each campaign with business owners to develop richer strategies for upcoming campaigns upon renewal • Managed, maintained and developed social media sites for businesses in order to enhance their overall online reputation and clientele interaction Show less

    • United States
    • Real Estate
    • 300 - 400 Employee
    • Leasing Director
      • Feb 2008 - Mar 2012

      Excelled in Apartment marketing and sales for 4 separate apartment communities in the DFW. • Advanced marketing efforts toward DFW local businesses and corporate headquarters • Consistently averaged 44% closing ratio in apartment home sales • Consistently averaged 99% on quarterly secret shops • Comprised spread sheets on Microsoft Excel, marketing posters on Adobe Photoshop, and resident outreach letters/events • Planned/hosted resident events and contests • Awarded best PR Campaign for 2009’s and 2010’s CEL Apartment Survey Plan Show less

Education

  • The University of Texas at Arlington
    Bachelor's degree in Communications, Public Relations, Advertising, and Applied Communication
    2005 - 2011

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