Experience

Ottawa County

• United States
• Government Administration
• 200 - 300 Employee

• Program Director

  • Jun 2020 - Present

  - Establishes and implements policies and procedures to ensure that clients receive the assistance for a variety of basic needs to help achieve self-sufficiency. - Establishes and implements protocols and procedures in order to ensure the delivery of quality services to clients. - Directs the design, development and implementation of marketing campaigns and strategies to promote utilization of CAA services. - Directs and participates in the development and submission of all grants and contracts. - Identifies other grant funding and contract opportunities for new and expanded programs and service for target populations. - Analyzes quality assurance data and other evaluation instruments to assess cost effectiveness, redesign and/or modification to ensure successful outcomes. - Negotiates contracts with community partners, grant sub-recipients and contractual service providers, and monitors contractual compliance and contractor performance. - Reviews all applicable legislative initiatives and state/federal funding agencies to ensure compliance - Serves as an advocate for client populations at the community, state and federal levels. - Provides direct supervision for CAA staff, including hiring, training, scheduling and provision of work assignments; performance management; administration of policy and procedure. Also identifies goals and objectives for CAA staff and provides staff access to training and development opportunities to facilitate professional and personal growth. - Directs and participates in the development of the department's annual operating budget and capital improvement budget requests and controls the department budget. - Prepares all required internal and external reports, including reports for the County, the agencies of the State of Michigan and of the federal government. - Ensures that client case records are properly documented, and that confidentiality of client information is maintained. Show less



Health Net of West Michigan

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Client Services Supervisor

  • Jul 2014 - Jun 2020

  • Assist a team with identification of individuals with medical, behavioral, and other co-occurring issues, in order to provide them with case management services • Support low-income Kent County members in obtaining appropriate intervention services, enrollment in appropriate healthcare plans, and access to educational programs geared toward their health issues • Collaborate with area providers to establish continuum of care for members on the plan • Identify community concerns revolving around access to appropriate medical and behavioral health care Show less



Pine Rest Christian Mental Health Services

• United States
• Mental Health Care
• 700 & Above Employee

• Behavioral Health Navigator

  • May 2010 - Jul 2014

  • Establish therapeutic relationship with assigned clients in a substance abuse detoxification unit • Provide input to the interdisciplinary team, consisting of medical professionals and care managers. • Assess client care needs, develops/implements an aftercare plan in collaboration with an interdisciplinary team, continually reassesses aftercare plan according to client care needs. • Establish therapeutic relationship with assigned clients in a substance abuse detoxification unit • Provide input to the interdisciplinary team, consisting of medical professionals and care managers. • Assess client care needs, develops/implements an aftercare plan in collaboration with an interdisciplinary team, continually reassesses aftercare plan according to client care needs.



United Cerebral Palsy

• United States
• Non-profit Organizations
• 700 & Above Employee

• Program Supervisor/Case Manager

  • Aug 2008 - Mar 2010

  • Provide case management for approximately 20 clients and their family members • Supervise day training program for 60 adults with developmental disabilities • Lead, coordinate and complete documentation for Individual Service Plans for adults in program • Supervise direct service providers in their roles as care takers and teachers within program • Ensure the health and personal care of clients are maintained both at home and within the day program • Provide case management for approximately 20 clients and their family members • Supervise day training program for 60 adults with developmental disabilities • Lead, coordinate and complete documentation for Individual Service Plans for adults in program • Supervise direct service providers in their roles as care takers and teachers within program • Ensure the health and personal care of clients are maintained both at home and within the day program



The Baby Fold

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Residential Treatment Specialist

  • Jan 2005 - Sep 2007

  • Provide therapeutic care and supervision for children (ages 3-13) experiencing significant behavioral, emotional and mental health related challenges living in the residential treatment center • Integral part of individual child’s treatment planning, assessment and team including tracking daily behaviors • Provide comprehensive care to high needs children including coordination of medical care, dispensing medication as prescribed, providing behavior management including physical management when necessary Show less