Jennifer Brown
Implementation Specialist at DemandBridge- Claim this Profile
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Topline Score
Bio
Taylor Corum
Jenn was a great person to have on my side at WebbMason. As someone who worked in a very busy, stressful environment Jenn kept on task with her projects. She was readily available to discuss projects and always kept me informed on the status of projects that we worked on together. She was also very knowledgeable about graphics and design and could relay information to me in a way I understood so that I could communicate effectively with my customers.
Taylor Corum
Jenn was a great person to have on my side at WebbMason. As someone who worked in a very busy, stressful environment Jenn kept on task with her projects. She was readily available to discuss projects and always kept me informed on the status of projects that we worked on together. She was also very knowledgeable about graphics and design and could relay information to me in a way I understood so that I could communicate effectively with my customers.
Taylor Corum
Jenn was a great person to have on my side at WebbMason. As someone who worked in a very busy, stressful environment Jenn kept on task with her projects. She was readily available to discuss projects and always kept me informed on the status of projects that we worked on together. She was also very knowledgeable about graphics and design and could relay information to me in a way I understood so that I could communicate effectively with my customers.
Taylor Corum
Jenn was a great person to have on my side at WebbMason. As someone who worked in a very busy, stressful environment Jenn kept on task with her projects. She was readily available to discuss projects and always kept me informed on the status of projects that we worked on together. She was also very knowledgeable about graphics and design and could relay information to me in a way I understood so that I could communicate effectively with my customers.
Credentials
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Google Data Analytics Certificate
CourseraFeb, 2023- Nov, 2024
Experience
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DemandBridge
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United States
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Software Development
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1 - 100 Employee
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Implementation Specialist
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Jun 2022 - Present
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slwm
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Marketing Services
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200 - 300 Employee
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Assistant Manager/Promo Ecommerce Manager
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Feb 2019 - Jun 2022
• Provide product guidance and support for ecommerce promotional platform to the AccountSpecialists and MarketingBench Team• Direct a 6-member MarketingBench ecommerce promotional team and assist a 12-member productiondepartment with development requests and issues, upcoming site conversions, new site launches andsales requests• Coordinate and spearhead monthly trainings, new hire processes, and review and assign incoming dailyJIRA tickets to the appropriate departments• Utilize client brand standards to integrate merchandise on MarketingBench B2B sites• Partner with print-on-demand and service vendors on automation process to alleviate manualprocesses on print order requests and increase efficiency• Collaborated with key stakeholders on Standard Operating Procedures for a cohesive client customerexperience and developed processes for cohesion• Test software release upgrades to ensure sites remain user friendly and back end processes areefficient Show less
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Assistant Manager/Implementation Specialist
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2018 - Feb 2019
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Team Lead, Implementation Specialist
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Dec 2016 - 2018
• Know bandwidth of the team and monitor and assign tickets• Communicate directly with Sales Reps, Customer Service Reps and Clients to identify opportunities to improve operational efficiency and deliver quality business solutions• Assisting team members with any technical problems or re-assigning as needed• Primary resource for any new technologies for the department• Training new hires as well as the current team on new technology• Continuing role and responsibilities of Implementation Specialist Show less
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Implementation Specialist
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Jun 2012 - Dec 2016
• Building templates with Pageflex Studio and VBScript• Assess and setup client files for prepress through Photoshop, Illustrator and InDesign• Site customization using HTML and CSS to create skins and splash pages for company's sites• Provide help desk support for end-users• Manage and schedule projects through the ticketing system JIRA• QA testing for new development and software releases as well as regression testing• Photographing and editing promotional items with Photoshop for client sites• Test and troubleshoot items with vendors Show less
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Administrative Assistant
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Oct 2011 - Jun 2012
• Heavily geared towards site administration and maintenance• Managed client data using Microsoft Office for new site configuration• Photographing and editing items with Photoshop for client sites
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Education
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2008 - 2010
Towson University
Bachelor of Science, Art Education -
2005 - 2008
Stevenson University
Visual Communication & Design
Community
