Experience

Compassus

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Learning Management System Administrator

  • Sep 2021 - Present

• Learning Management System Analyst

  • Mar 2021 - Sep 2021



Wawa, Inc.

• United States
• Retail
• 700 & Above Employee

• Learning Management System Administrator

  • May 2018 - Nov 2020

  Work closely with Learning & Development to develop and enhance training programsDevelop & execute testing for system updates and enhancements semi-annually with updated releasesManage roles, securities, and permissions associated with LMS accessReport on existing data and provide updates through reporting of LMS data to business partners

• Workday Support Analyst

  • Jun 2017 - Jun 2018

  Providing daily support to the company through testing, providing training, troubleshooting issues, and assisting with data integrity of the system. I assist in maintaining the system through setting up and configuring Workday as well as troubleshooting any issues that may arise. I am a SME in various areas of Workday and provide training where necessary to various groups on various topics.

• HR Representative

  • Feb 2016 - Jun 2017

  Within the Service Center there are several responsibilities ranging from answering employee questions, filing unemployment claims, and responding to subpoenas. • Respond to associate inquiries regarding information on FMLA & all other leaves. • Ensures confidentiality and privacy, and legitimacy of personnel and employment records. • Compile data and respond promptly and appropriately to requests of employment and/or salary verifications.

• Call Center Analyst

  • Aug 2015 - Feb 2016

  • Provided exemplary customer service to customers and associates. • Managed several programs while monitoring queues and phone calls. • Observed quality standards and Service Level Agreements for responses

• Fresh Food Manager

  • Jan 2015 - Aug 2015

• Inventory Merchandising Manager

  • Aug 2014 - Jan 2015

• Customer Service Associate

  • Aug 2012 - Aug 2014