Experience

Guaranty Closing and Title Services, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Regional Manager

  • Sep 2021 - Present



Guaranty Title Services, Inc

• Office Manager

  • Jun 2012 - Feb 2022



BCI Burke Company

• United States
• Recreational Facilities
• 1 - 100 Employee

• Sales Support Associate

  • Jun 2006 - Jun 2012

  Assists both internal and external sales reps by answering questions, reviewing requests, and supplying needed sales reports * Manages CRM system * Researched, created, and maintained an online training module for reps * Main point of contact for all incoming customer inquiries * Extensive use of Excel and Access for internal reporting needs * Research, respond, and maintain all state and federal contracts for the company Proficient in all Microsoft Office systems, Assists both internal and external sales reps by answering questions, reviewing requests, and supplying needed sales reports * Manages CRM system * Researched, created, and maintained an online training module for reps * Main point of contact for all incoming customer inquiries * Extensive use of Excel and Access for internal reporting needs * Research, respond, and maintain all state and federal contracts for the company Proficient in all Microsoft Office systems,



Triton Corporation

• Receptionist

  • Sep 2005 - Jun 2006

  Answer and direct all incoming calls * Update spreadsheets * Several data entry tasks throughout day * Support for office staff * Create monthly account statements for customers * Run and distribute various reports as needed * Maintain filing system Answer and direct all incoming calls * Update spreadsheets * Several data entry tasks throughout day * Support for office staff * Create monthly account statements for customers * Run and distribute various reports as needed * Maintain filing system



ShopKo Stores, Inc

• Customer Service Specialist

  • May 1999 - Oct 2005

  Supervise all front end registers and Service Desk * Assist in giving refunds, exchanges, issuing rain checks, and handling customer complaints * Excellent attendance record * Cited for team-based mentality and communication skills Supervise all front end registers and Service Desk * Assist in giving refunds, exchanges, issuing rain checks, and handling customer complaints * Excellent attendance record * Cited for team-based mentality and communication skills



UW Oshkosh Admissions Office

• Student Employee

  • Dec 2002 - Dec 2004

  Other/Not Classified * Take prospective students on campus tours * Assist staff with computer data input * Work mainly with international student files and transfer credits Other/Not Classified * Take prospective students on campus tours * Assist staff with computer data input * Work mainly with international student files and transfer credits