Experience

Charles R. Curtis Construction, Inc.

• United States
• Construction
• 1 - 100 Employee

• Office Manager

  • Feb 2017 - Present

  Manage day-to-day operations of the construction business. Oversee staffing, scheduling, payroll, customer service and human resources. Maintain accurate accounting and manage A/R and A/P accounts. Assist Project Managers and Managing Partner with construction projects by communicating with owners and subcontractors regarding project needs. Tracking project schedules and adjusting as needed to meet completion goal. Report to Managing Partner monthly to summarize company performance. Manage day-to-day operations of the construction business. Oversee staffing, scheduling, payroll, customer service and human resources. Maintain accurate accounting and manage A/R and A/P accounts. Assist Project Managers and Managing Partner with construction projects by communicating with owners and subcontractors regarding project needs. Tracking project schedules and adjusting as needed to meet completion goal. Report to Managing Partner monthly to summarize company performance.



SERVPRO of Sumner County

• United States
• Facilities Services
• 1 - 100 Employee

• Office Manager

  • Oct 2015 - Feb 2017

  * Manage daily operations of the front office * Oversee staffing, payroll, scheduling, customer service and purchasing * Responsible for handling all AR/AP accounts * Provide assistance to all departments within the organization as needed * Manage daily operations of the front office * Oversee staffing, payroll, scheduling, customer service and purchasing * Responsible for handling all AR/AP accounts * Provide assistance to all departments within the organization as needed



Patient Accounting Service Center, L.L.C.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Office Manager

  • Dec 2014 - Oct 2015

  • Manage day-to-day operations of the business office and responsibility of coordinating support services and personnel. • Responsible for creating and monitoring standard policies and procedures for patient billing practices of multi-centers. • Oversee staffing, payroll, scheduling, customer service and ensure all operational policies are being met. • Ensure HIPAA compliance among all staff members • Recommend and monitor billing and collections progress and ensure all federal, state and local rules and regulations are abided by among all employees. • Review company’s financial reports monthly to ensure targets are being met within billing department. • Train employees on business policies and procedures and develop employees through coaching as needed. • Market company’s services within the community and design brochures, flyers and social media. Show less



CareSpot Express Healthcare

• Hendersonville, TN

• Center Manager

  • May 2013 - Dec 2014

  • Manage day-to-day operations in the center. Work to grow center’s business and to achieve or exceed annual financial goals while delivering on the highest standards of employee and patient safety, satisfaction, and service. • Oversee all day to day center operations, including staffing, patient flow and adherence to operational and clinical standards, and identifies opportunities for improvement within the center. • Coach staff on operational methodologies and best practices to enhance service to patients, employee engagement, and foster an environment of continuous improvement. • Ensure compliance with necessary regulatory standards; ensuring all credentialing and regulatory agency requirements are complete and current. • Review center’s financial statements and operating scorecards to ensure success of center, identify areas for improvement, and ensure the center is tracking to meet annual goals. • Hiring, and training of new staff, payroll and scheduling • NextGen market super user Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Supervisor

  • Oct 2009 - Mar 2013

  • Lead selling excellence through coaching and recognition • Reviewed reports, identified deficient areas and implemented action plans • Partnered with Merchandise Team Manager to execute floor moves, merchandise placement and sales set-up • Hiring and training of new employees • Ensured key area positions were filled with highest skilled staff • Coached staff to highest sales potential • Conducted talent analysis to establish career progression plans on key members to result in retention of the best people and turnover reduction Show less