Experience

New England Home Medical Equipment

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2019 - Present

• Customer Service Representative

  • Apr 2019 - Present



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Pharmacy Technician

  • Dec 2018 - Apr 2019

  Contributes to team effort by accomplishing related results as needed. Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies. Maintains records by recording and filing physicians' orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Ensures medication availability by delivering medications to patients and departments. Prepares reports by collecting and summarizing information. Show less



MilliporeSigma

• United States
• Biotechnology Research
• 700 & Above Employee

• Customer Service Representative

  • May 2018 - Sep 2018

  Respond to customer inquiries and resolve issues quickly, competently and professionally. Enter internal and external customer orders and quotations received via inbound calls. Resolve, requests and inquiries related to orders, shipments, or other customer-related matters and accurately document. Use multiple applications that house customer information, policies and procedures. Investigate and record lost or damaged orders, complaints, credit and/or rebill requests. Interface with supporting departments including Technical Service, Finance, Distribution and Sales. Adhere to all ISO Certification and participate in Customer Service-related audits when called upon to do so. Show less



Legal Sea Foods

• United States
• Restaurants
• 400 - 500 Employee

• Waitress

  • Aug 2017 - Feb 2018

  Responsible for overall customer experience. Responsible for 5+ tables of guests at a time. Communicated orders and information. Made sure the orders were being cooked in a timely fashion. Explained special orders to the cooks. Made sure food was presentable and taken to appropriate tables. Communicated any food allergies to managers. Answered phones. Took To-Go food orders. Handled cash register. Packaged food orders. Responsible for overall customer experience. Responsible for 5+ tables of guests at a time. Communicated orders and information. Made sure the orders were being cooked in a timely fashion. Explained special orders to the cooks. Made sure food was presentable and taken to appropriate tables. Communicated any food allergies to managers. Answered phones. Took To-Go food orders. Handled cash register. Packaged food orders.



Bertucci's

• United States
• Restaurants
• 400 - 500 Employee

• Waitress

  • Apr 2017 - Jul 2017

  Responsible for overall customer experience. Responsible for 5+ tables of guests at a time. Communicated orders and information. Made sure the orders were being cooked in a timely fashion. Explained special orders to the cooks. Made sure food was presentable and taken to appropriate tables. Communicated any food allergies to managers. Answered phones. Took To-Go food orders. Handled cash register. Packaged food orders. Responsible for overall customer experience. Responsible for 5+ tables of guests at a time. Communicated orders and information. Made sure the orders were being cooked in a timely fashion. Explained special orders to the cooks. Made sure food was presentable and taken to appropriate tables. Communicated any food allergies to managers. Answered phones. Took To-Go food orders. Handled cash register. Packaged food orders.



JN Phillips Auto Glass

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2016 - Mar 2017

  Contacted customer to set up appointment(s). Received 40+ incoming calls a day. Contacted insurance agencies and carriers. Contacted car dealerships. Cash quote team giving customers reasonable and competitive pricing on glass. Communicated with the shops daily. Contacted customer to set up appointment(s). Received 40+ incoming calls a day. Contacted insurance agencies and carriers. Contacted car dealerships. Cash quote team giving customers reasonable and competitive pricing on glass. Communicated with the shops daily.