Experience

Cvista

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Bookkeeper

  • Jun 2016 - Present

  Riverview,FL • Follow all Food Safety policies and procedures provided by FSMS as it pertains to the Bookkeeper position. • Adhere to cGMP and safety requirements. • Complete payroll entries. • Prepare month-end closing, prepare journal entries as necessary. • Analyze cost accounting data and conduct cycle count/physical inventories. • Debits, credits and totals accounts in computer spreadsheets and databases, using specialized accounting software. Receives, records and banks cash… Show more • Follow all Food Safety policies and procedures provided by FSMS as it pertains to the Bookkeeper position. • Adhere to cGMP and safety requirements. • Complete payroll entries. • Prepare month-end closing, prepare journal entries as necessary. • Analyze cost accounting data and conduct cycle count/physical inventories. • Debits, credits and totals accounts in computer spreadsheets and databases, using specialized accounting software. Receives, records and banks cash, checks and vouchers. • Complies with federal, state and company policies, procedures and regulations. • Posts customer payments by recording cash, checks, and credit card transactions. • Summarizes receivables by maintaining invoice accounts; processing expense reports; coordinating monthly transfer to accounts receivable account; verifying totals. • Protects organization's value by keeping information confidential. • Review and verify invoices and check requests; process invoices into system and generate check run. • Post transactions to journals, ledgers and other records. • Research and resolve invoice discrepancies and issues.

• Administrative Assistant

  • Feb 2016 - Present

  Riverview,FL • Follow all Food Safety policies and procedures provided by FSMS as it pertains to the receptionist position. • Adhere to all GMP and safety requirements. • Assist Customer Service Manager with administrative duties as outlined in the job description, i.e. file invoices, type reports, manage customer inquiries and respond to emails. • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments. • Assist with… Show more • Follow all Food Safety policies and procedures provided by FSMS as it pertains to the receptionist position. • Adhere to all GMP and safety requirements. • Assist Customer Service Manager with administrative duties as outlined in the job description, i.e. file invoices, type reports, manage customer inquiries and respond to emails. • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments. • Assist with Customer inquiries and respond to Customer emails in a timely manner. • Follow up with Customers to make sure the product or service sold has been delivered as promised. • Greet guests in a professional, friendly, hospitable manner, determine nature and purpose of visit and direct or escort them to specific destinations. • Provide information about establishment such as location of departments or offices, employees within the organization, or services provided. • Responsible for managing the ordering, receiving, stocking and distribution of office supplies. • Collect, sort, distribute and prepare mail, messages and courier deliveries. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). • Communicate with customers, employees and other individuals to answer questions, disseminate or explain information that is not of a confidential nature. • Maintain and update filing, inventory, mailing and database systems, either manually or using a computer. • Prepare binders, reports and other documents as needed. • Performs all other duties as assigned.



EZclean.com

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2016 - Present

  Riverview,FL • Implement the Company’s Social Media Strategy, developing brand awareness, generating inbound traffic and encouraging product adoption. This role coordinates with the internal Marketing and Product Relationship team to support their respective missions, ensuring consistency in voice and cultivating a social media referral network.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Spa Manager

  • Mar 2015 - Feb 2016

  Tampa/St. Petersburg, Florida Area • Develop Spa's Marketing Strategy and ensure a consistent image is being portrayed. • Proactive in developing publicity opportunities and effectively dealing with media. • Develop and maintain gracious and efficient front desk procedures. • Maintain and update all necessary internal and external signage. • Anticipate, identify and ensure customer needs are being met in the best possible way. • Monitor customer satisfaction with surveys, focus groups and comment cards.… Show more • Develop Spa's Marketing Strategy and ensure a consistent image is being portrayed. • Proactive in developing publicity opportunities and effectively dealing with media. • Develop and maintain gracious and efficient front desk procedures. • Maintain and update all necessary internal and external signage. • Anticipate, identify and ensure customer needs are being met in the best possible way. • Monitor customer satisfaction with surveys, focus groups and comment cards. • Develop and deliver credible, competitive, value-plus service to the customer. • Guide staff to become caring problem solvers, cooperative, accommodating and fair. • Develop a Recruitment Kit for effective recruiting, screening, interviewing and hiring. • Develop Value Packed Proposals and maintain internal staff retention programs. • Implement ongoing skills training to ensure service standards are being upheld. • Develop and monitor Job Descriptions and Staff Goals Planning. • Maintain an up to date version of the Spa Procedure Manual and ensure compliance. • Develop and maintain Spa literature, documentation and process handling requirements. • Attend Management meetings and convey all relevant information throughout the Spa. • Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation. • Project and maintain acceptable payroll commitments. • Control ongoing service and product margin analysis to ensure profitability. • Implement opportunities for managing operational costs and boosting the bottom line. • Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses. Show less



DayDreams Day Spa and Bath Shop

• 1 - 100 Employee

• Esthetician

  • 2011 - 2013

  Lakeland, Florida Area •Analyze clients’ skin and determine plan of action. •Prepare treatment rooms and equipment. •Perform treatment procedures using galvanic and other technologies. •Manage body contouring procedures for clients.… Show more •Analyze clients’ skin and determine plan of action. •Prepare treatment rooms and equipment. •Perform treatment procedures using galvanic and other technologies. •Manage body contouring procedures for clients. •Recommend products and topical medication to clients. •Stock treatment rooms with proper supplies. •Handle busy schedules and stayed on top of key deadlines. •Flexibly work evenings and weekends to ensure proper spa coverage. •Perform body treatments, including waxing, body wrap application. •Develop individualized, therapeutic skin-care programs. •Provided special anti-oxidant, acne, and microdermabrasion facial services.

• Management

  • 2009 - 2011

  • Maintain acceptable payroll commitments. • Proactive in developing/hosting publicity opportunities and effectively dealing with media. • Guide staff to become caring problem solvers, cooperative, accommodating and fair. • Maintain Spa literature, documentation and process handling requirements. • Attend Management meetings and convey all relevant information throughout the Spa. • Hold regular staff meetings to keep staff up to date on all aspects of the Spa's… Show more • Maintain acceptable payroll commitments. • Proactive in developing/hosting publicity opportunities and effectively dealing with media. • Guide staff to become caring problem solvers, cooperative, accommodating and fair. • Maintain Spa literature, documentation and process handling requirements. • Attend Management meetings and convey all relevant information throughout the Spa. • Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation. • Outstanding skills of various Microsoft applications and database programs • Coordinated with Spa Owner and administered everyday activities for facility. • Monitored all services provided and ensured compliance to all health and safety codes. • Prepared records of store sales and costs as per store procedures. • Ensured optimal levels of client satisfaction and resolution of all queries. • Developed strategies to promote various spa activities. • Hired employees for store, interviewed potential candidates and provided required training. • Maintained store inventory and placed orders as required. • Designed and promoted various strategies for store loss prevention. • Greeted all guests and provided orientation tour of all spa facilities and services. • Managed all treatment session and assisted in promoting services to guest. • Monitored guest enquires and ensured resolution professionally. • Ensured a neat and clean spa area at all times and checked locker facility on a regular basis. • Maintained reservation logs and made and canceled all appointments as requested. • Monitored work of spa employees and ensured treatment of all guest in a courteous manner.

• Representative

  • 2008 - 2009

  • Greeted clients and recorded information regarding individual skin problems. • Provided clients with information on the spa’s services and procedures. • Assisted in preparing treatment rooms for the esthetician. • Maintained client records in database.