Experience

Jane Pauley Community Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2021 - Present



Indiana Department of Correction

• United States
• Public Safety
• 500 - 600 Employee

• Clerial Assistant I

  • Aug 2019 - Feb 2021

  Establish and maintain calendars utilizing Microsoft Outlook Calendar Take and maintain meeting minutes Type and submit weekly/monthly reports Answer multi-line phone system and answer inquiries as needed Visitation coordinator Schedule conference rooms Establish and maintain calendars utilizing Microsoft Outlook Calendar Take and maintain meeting minutes Type and submit weekly/monthly reports Answer multi-line phone system and answer inquiries as needed Visitation coordinator Schedule conference rooms



CAROMONT FAMILY MEDICINE - STEELE CREEK

• United States
• Hospitals and Health Care

• Patient Services Specialist

  • Nov 2018 - Mar 2019

  Register patient demographics and insurance on Epic system Schedule appointments Answer multi-line telephone Schedule tests and obtain referrals Scan documents into electronic charts Make confirmation calls Print faxes off OnBase system Register patient demographics and insurance on Epic system Schedule appointments Answer multi-line telephone Schedule tests and obtain referrals Scan documents into electronic charts Make confirmation calls Print faxes off OnBase system



CoreCivic

• United States
• Public Safety
• 700 & Above Employee

• Quality Assurance Manager/Facility Duty Officer

  • Apr 2013 - Aug 2018

  Formulate policies and procedures that are in compliance with established standardsConduct audits and formulate recommendations for improvements with Corrective Action Plans (CAPs)Review, process, and respond to lawsuits and provide any facility records; attend court and administrative hearingsCompile, prepare, and accurately maintain weekly and monthly reportsTrain Pre-Service ClassesWork closely with media as the Public Information OfficerCreate and maintain ACA files

• Warden's Secretary

  • Nov 2012 - Apr 2013

  Establish and maintain calendars utilizing Microsoft Outlook CalendarTake and maintain meeting minutesType and submit weekly/monthly reportsAnswer multi-line phone system and answer inquiries as neededCoordinate travel arrangements including rental cars, booking flights, scheduling hotel reservations, and creating detailed itineraries



Cumberland Police Department

• Volunteer Reserve Evidence Technician

  • Feb 2011 - Feb 2013

  Dust for and collect fingerprints Collect evidence Take crime scene photographs Dust for and collect fingerprints Collect evidence Take crime scene photographs



Community Hearing Health Center

• Front office secretary

  • May 2012 - Nov 2012



Heartland Neurology Associates

• Front Office Supervisor/Administrative Assistant

  • Feb 2005 - Nov 2010

  Hospital and insurance credentialing of doctors Registered patient demographics and insurance Entered charges and patient/insurance payments Interacted with insurance companies to organize fee schedules Tracked PTO days for employees Patient/insurance refunds Assisted billing department Scheduled appointments Scheduled tests and obtained authorizations Pulled and prepped charts for appointments Answered incoming calls on multi-line phone system Interviewing and hiring of front office employees Maintained stock of office supplies Filed charts and lab work/letters Fill in for medical assistant to take vitals and call in prescriptions/obtain prior authorizations Made confirmation calls Show less



Academy Dermatology

• Medical Secretary

  • Jun 2004 - Apr 2005

  Checked patients in and out Registered patient demographics Pulled charts for appointments Filed charts and lab work/letters Made confirmation calls Scheduled appointments Answered incoming calls on multi-line phone system Checked patients in and out Registered patient demographics Pulled charts for appointments Filed charts and lab work/letters Made confirmation calls Scheduled appointments Answered incoming calls on multi-line phone system



Integrative Health Specialists of Indiana

• Medical Secretary, HIPPA Privacy Officer

  • Aug 2002 - Jun 2004

  Checked patients in and out Registered patient demographics Pulled charts for appointments Filed charts and lab work/letters Made confirmation calls for appointments and called labs to check on blood work Answered incoming calls on multi-line phone system Maintained office computer system Maintained stock of supplements Checked patients in and out Registered patient demographics Pulled charts for appointments Filed charts and lab work/letters Made confirmation calls for appointments and called labs to check on blood work Answered incoming calls on multi-line phone system Maintained office computer system Maintained stock of supplements