Experience

Williams Co Insurance Brokers, Inc
• United States
• Insurance
• 1 - 100 Employee
• Director Of Community Relations

  • Jul 2016 - Present


Volt Information Sciences, Inc.

• Business Analyst 3

  • Jul 2011 - Apr 2014

  Previously contracted with Southern California Edison conducting demand side management and special program analysis. Primary analyst for SCE’s Smart Meter Opt Out Program. - Developed tracking databases, dashboards, presentations, reports, and the default customer identification processes. Wrote SQL queries and created MS Access databases to analyze customer data and integrate internal and external data. - Collaborated with stakeholders across SCE, other IOUs, and CPUC. Program… Show more Previously contracted with Southern California Edison conducting demand side management and special program analysis. Primary analyst for SCE’s Smart Meter Opt Out Program. - Developed tracking databases, dashboards, presentations, reports, and the default customer identification processes. Wrote SQL queries and created MS Access databases to analyze customer data and integrate internal and external data. - Collaborated with stakeholders across SCE, other IOUs, and CPUC. Program required aggressive project scheduling, coordination, and anticipation of stakeholder needs and issues to meet tight compliance deadline. - Provided data to support testimony in regulatory filings and hearings, fulfilled data requests from CPUC, rate payer advocate groups, and other utilities. Generated detailed monthly tracking reports for dissemination to companywide executives including the Vice President and Senior Vice President. - Successfully transitioned newly designed Opt Out procedures from special projects to operations. Performed monthly ex ante load impact MW forecasting for BIP and API to manage program growth to the statewide reliability program cap. Presented findings and recommendations to senior management. Conducted data analysis leveraging 15-minute interval customer usage data to explore improvement in Auto DR program performance; identified significant process gaps and system errors, and presented findings to managers for correction. Researched existing studies/pilot programs to explore viability of newly proposed programs including Permanent Load Shifting (thermal energy storage) and Prepay. Addressed concerns such as data tracking for program and marketing reception, additional IT requirements, customer savings, energy savings, and financial value to company. Provided analytical support to team forecasting and documenting SCE’s Demand Response Goals including performing sensitivity analysis of risk to meeting MW goals from loss of large customers on DBP. Show less Previously contracted with Southern California Edison conducting demand side management and special program analysis. Primary analyst for SCE’s Smart Meter Opt Out Program. - Developed tracking databases, dashboards, presentations, reports, and the default customer identification processes. Wrote SQL queries and created MS Access databases to analyze customer data and integrate internal and external data. - Collaborated with stakeholders across SCE, other IOUs, and CPUC. Program… Show more Previously contracted with Southern California Edison conducting demand side management and special program analysis. Primary analyst for SCE’s Smart Meter Opt Out Program. - Developed tracking databases, dashboards, presentations, reports, and the default customer identification processes. Wrote SQL queries and created MS Access databases to analyze customer data and integrate internal and external data. - Collaborated with stakeholders across SCE, other IOUs, and CPUC. Program required aggressive project scheduling, coordination, and anticipation of stakeholder needs and issues to meet tight compliance deadline. - Provided data to support testimony in regulatory filings and hearings, fulfilled data requests from CPUC, rate payer advocate groups, and other utilities. Generated detailed monthly tracking reports for dissemination to companywide executives including the Vice President and Senior Vice President. - Successfully transitioned newly designed Opt Out procedures from special projects to operations. Performed monthly ex ante load impact MW forecasting for BIP and API to manage program growth to the statewide reliability program cap. Presented findings and recommendations to senior management. Conducted data analysis leveraging 15-minute interval customer usage data to explore improvement in Auto DR program performance; identified significant process gaps and system errors, and presented findings to managers for correction. Researched existing studies/pilot programs to explore viability of newly proposed programs including Permanent Load Shifting (thermal energy storage) and Prepay. Addressed concerns such as data tracking for program and marketing reception, additional IT requirements, customer savings, energy savings, and financial value to company. Provided analytical support to team forecasting and documenting SCE’s Demand Response Goals including performing sensitivity analysis of risk to meeting MW goals from loss of large customers on DBP. Show less


Southern California Edison (SCE)
• United States
• Utilities
• 700 & Above Employee
• Contracted Analyst

  • Jul 2011 - Aug 2013


Bell Economics

• United Kingdom
• E-learning

• Business Manager, Analyst, & Co-Owner

  • Aug 2008 - Jun 2011

  Provided operational support to ensure preparation of accurate and timely client data, presentations and reports. Prepared business taxes, managed accounts payable and receivable. Developed financial reports and records. Created monthly and yearly reconciliation reports and managed organizational budget. Provided operational support to ensure preparation of accurate and timely client data, presentations and reports. Prepared business taxes, managed accounts payable and receivable. Developed financial reports and records. Created monthly and yearly reconciliation reports and managed organizational budget.


Advanced Critical Care and Internal Medicine
• Veterinary Technician

  • Jul 2006 - Jun 2008

VCA All-Care
• United States
• Research Services
• Veterinary Technician

  • Jan 2006 - Jun 2006

Circle of Friends Veterinary
• United States
• Medical Practices
• 1 - 100 Employee
• Veterinary Technician

  • Apr 2005 - Jan 2006


EFCO Corp.

• United States
• 1 - 100 Employee

• District Sales Support

  • Nov 2003 - Jun 2004

  Designed a streamlined invoicing policy and presented the solution to the company president. Facilitated meetings between corporate and branch employees. Responsible for generating California 20-Day Preliminary Notices and Liens Waivers. Processed accounts receivable and created monthly financial reports. Managed collections on outstanding accounts. Designed a streamlined invoicing policy and presented the solution to the company president. Facilitated meetings between corporate and branch employees. Responsible for generating California 20-Day Preliminary Notices and Liens Waivers. Processed accounts receivable and created monthly financial reports. Managed collections on outstanding accounts.

• Administrative Assistant

  • Aug 1999 - Nov 2003

  Assisted in transitioning the business to a paperless record system, and responsible for general office duties. Assisted in transitioning the business to a paperless record system, and responsible for general office duties.



Chimpanzee and Human Communications Institute

• Intern Researcher and Keeper

  • Jun 2003 - Aug 2003

  -Assisted in the research design for behavioral studies on chimpanzees that communicate via American Sign Language (ASL) -Collected behavioral data, and ran statistical analysis in SPSS -Performed a literature review on wild and captive chimpanzee behavior for comparative studies. -Assisted in the research design for behavioral studies on chimpanzees that communicate via American Sign Language (ASL) -Collected behavioral data, and ran statistical analysis in SPSS -Performed a literature review on wild and captive chimpanzee behavior for comparative studies.



Jane Goodall Research Center, USC

• Research Assistant & Directed Research Student

  • Jan 2001 - Dec 2002

  - Codified and complied data on archived chimpanzee research in Tanzania. -Designed and conducted a behavioral study on the chimpanzees at the Los Angeles Zoo. The research consisted of data collection, analysis, literature reviews, writing academic papers, and presentation of results. - Codified and complied data on archived chimpanzee research in Tanzania. -Designed and conducted a behavioral study on the chimpanzees at the Los Angeles Zoo. The research consisted of data collection, analysis, literature reviews, writing academic papers, and presentation of results.