Experience

The Griffin's Food Company
• New Zealand
• Food and Beverage Manufacturing
• 1 - 100 Employee
• Marketing Operations Manager

  • Aug 2022 - Present


Mars

• United States
• Design Services
• 1 - 100 Employee

• Senior Activity Manager

  • Apr 2021 - Jul 2022

  • Facilitation of Portfolio Management Review (PMR Step 1) which incorporates the integration of the pre-read, facilitation of/and contribution to the meeting, completion of output and representation in SMR and IRR. • Co-ordinate, communicate and collaborate with project team members and stakeholders to execute activities to plan on time and with excellence, while using resources efficiently to do so. • Monitor current projects process by tracking deliverables, milestones and comparing… Show more • Facilitation of Portfolio Management Review (PMR Step 1) which incorporates the integration of the pre-read, facilitation of/and contribution to the meeting, completion of output and representation in SMR and IRR. • Co-ordinate, communicate and collaborate with project team members and stakeholders to execute activities to plan on time and with excellence, while using resources efficiently to do so. • Monitor current projects process by tracking deliverables, milestones and comparing them to plan. Whenever projects are off track, collaborate cross-functionally to identify and execute corrective measures. • Ensuring quality of project records and data maintenance (via QuEST and Checklist processes) are key within the Senior Activity role and are measurable via the end of year LRQA audit compliant to current QMP version standards. • Communicate with suppliers from around the world to co-ordinate the supply chain for each activity, this can include artwork timelines, forecast submissions, production, and deployment timing. • Drive engagement and compliance with activity processes by providing clear direction and advise to stakeholders, and enthusiastically challenge existing practices and behaviors in the pursuit of efficiency and effectiveness. • Control the operational execution of activities by providing detailed updates, reporting, tracking and coordinating stakeholders as required. This is particularly relevant at the time of launch and as deletion stock runs down, and throughout some of the more technical projects. • Provide functional support and guidance to the Activity Managers participating and contributing to their development plans and objective delivery via regular feedback and input into mid-year and year end performance reviews.

• Supply Chain Project Manager

  • Oct 2020 - Apr 2021

  • Overall project management of the implementation of John Galt in the NZ market. • Oversee local workstreams for delivery into overall project timeline. • Lead local risk mitigation planning. • Clearly define nurture phase and expectations of Mars NZ associates within and provide support to users during nurture phrase. • Escalation to stakeholder audience as and when required. • Complete Business Integration Testing (interfaces). • Tailor UAT template for market… Show more • Overall project management of the implementation of John Galt in the NZ market. • Oversee local workstreams for delivery into overall project timeline. • Lead local risk mitigation planning. • Clearly define nurture phase and expectations of Mars NZ associates within and provide support to users during nurture phrase. • Escalation to stakeholder audience as and when required. • Complete Business Integration Testing (interfaces). • Tailor UAT template for market unit. • Escalation to stakeholder audience as and when required. • Create As Is process documentation (not technical). • Create To Be process documentation – align NZ business and project design team. • Creation of training manual (inclusive of onboarding requirements) and SOP’s related to John Galt tool, develop training schedule across nurture period & ongoing. • Periodic communication to business re Project Status. • Clearly document additional ongoing tasks post Go Live and where the accountability will sit within existing Mars NZ roles.

• Demand Planner MWC

  • Jul 2018 - Oct 2020

  • Work with sales to understand assumptions and create a robust complete bottom-up forecast. • Ensure seasonality is understood and reflected in the baseline. • Work with Marketing to understand top-down growth assumptions. • Work with Sales and Marketing to close any gaps between the bottom up and top-down processes. • Understand and capture any risks and opportunities. • Work with Activity Managers to ensure all growth initiatives are reflected in the forecasting… Show more • Work with sales to understand assumptions and create a robust complete bottom-up forecast. • Ensure seasonality is understood and reflected in the baseline. • Work with Marketing to understand top-down growth assumptions. • Work with Sales and Marketing to close any gaps between the bottom up and top-down processes. • Understand and capture any risks and opportunities. • Work with Activity Managers to ensure all growth initiatives are reflected in the forecasting system. • Communicate any gaps between forecast, budget and 5-year plan in the right level of detail relevant to the audience. • Build mutual relationships with all partners across the business. Key focus being Sales, Marketing, Supply and Activity. • Become a trusted partner for Sales through clear direct instructions/recommendations on forecast changes. • Ability to challenge in a respectful manner to ensure aligned approach is taken. • Look for ways to simplify the forecasting process and demonstrate great planning by exception.



Fonterra

• New Zealand
• Food and Beverage Manufacturing
• 700 & Above Employee

• Demand planner Tip Top

  • Oct 2017 - Jul 2018

  • Lead sales and/or Marketing Teams to ensure Sales Forecast is updated on time and with a very high accuracy. • Adjust Forecast for product lifecycle (NPD/EOL), promotion and ranging events. • Assist with management of exceptions to Forecast process with sales and supply chain stakeholders. • Complete analysis and reporting relevant to Demand management. • Drive improvement in forecast accuracy, including for NPD, through use of analytical skills while working with Sales and… Show more • Lead sales and/or Marketing Teams to ensure Sales Forecast is updated on time and with a very high accuracy. • Adjust Forecast for product lifecycle (NPD/EOL), promotion and ranging events. • Assist with management of exceptions to Forecast process with sales and supply chain stakeholders. • Complete analysis and reporting relevant to Demand management. • Drive improvement in forecast accuracy, including for NPD, through use of analytical skills while working with Sales and Marketing. • Improve forecast process by making improvements to process and systems and in educating people. • Prepare and present Demand and S&OP material through the monthly and weekly IBP cycles and meetings. • Drive best practice for demand planning interaction with IBP process. Identify opportunities for improvements to close gaps identified or as directed by managers. • Lead business when Demand/Supply issues occur as a S&OP planning expert. • Collaborate and cooperate with wider business to deliver business strategic objectives. • Lead self and others to deliver best business outcomes.

• Integrated Supply Planner - Progressive

  • May 2016 - Oct 2017

  • Accurate and timely management of replenishment processes, systems and orders to ensure optimal service levels for every order. • Drive vendor performance and management in a collaborative manner to ensure optimal on shelf availability. • Pro-actively manage and co-ordinate any stock risks and supply issues to ensure out of stocks are minimised. • Provide guidance and advice to supply chain and commercial teams, to assist in understanding internal customer issues. • Understand… Show more • Accurate and timely management of replenishment processes, systems and orders to ensure optimal service levels for every order. • Drive vendor performance and management in a collaborative manner to ensure optimal on shelf availability. • Pro-actively manage and co-ordinate any stock risks and supply issues to ensure out of stocks are minimised. • Provide guidance and advice to supply chain and commercial teams, to assist in understanding internal customer issues. • Understand Vendor and Supply Chain constraints, and be able to make recommendations for alternate solutions. • Be a linkage for internal and external customer communication. • Work with sales team to ensure ex-factory buy-in of promotions is phased accurately in their forecasting. • Analysis to support the forecast alignment between FBNZ and the customer. Through the CPFR (collaborative planning, forecasting & replenishment) process highlight when the forecast is not aligned and escalate to the Key Account Manager for resolution.



Australian Vintage Limited

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Inventory Analyst

  • Jan 2014 - Mar 2016

  Ordering procurement of dry goods from suppliers. Liaising with suppliers on a weekly basis to ensure that production is covered and deliveries required are in line with the production plans. Working with all dry goods suppliers to ensure that sufficient materials are available for all productions. Performing monthly stock reconciliations for dry and finished goods to ensure JDE is in line with warehouse holdings. Facilitating physical stock takes with the warehouses and… Show more Ordering procurement of dry goods from suppliers. Liaising with suppliers on a weekly basis to ensure that production is covered and deliveries required are in line with the production plans. Working with all dry goods suppliers to ensure that sufficient materials are available for all productions. Performing monthly stock reconciliations for dry and finished goods to ensure JDE is in line with warehouse holdings. Facilitating physical stock takes with the warehouses and auditors. Undertaking receipt contract packers invoicing into JDE against delivery notes from applicable warehouses. Acting as the point of contact for the Australian accounts team for all dry goods supplier queries Working with Technical and Marketing to ensure all labels are within A/C tolerances and fit with UK standards. Show less



HAG Import Corpn

• Office Administrator

  • Oct 2012 - Nov 2013

  Greenlane, Auckland • Worked closely with Operations Manager to manage purchasing of stock lines ex Australia and China. • Supporting sales team in administration and clear communication • Wrote training manual for the company • Implemented and managed a new label printing system to ensure efficiency with warehouse • Creditors – ensuring creditors are paid on time by posting invoices under correct tax codes using Moneyworks system. • Payroll – paying out salary, sick leave and holidays… Show more • Worked closely with Operations Manager to manage purchasing of stock lines ex Australia and China. • Supporting sales team in administration and clear communication • Wrote training manual for the company • Implemented and managed a new label printing system to ensure efficiency with warehouse • Creditors – ensuring creditors are paid on time by posting invoices under correct tax codes using Moneyworks system. • Payroll – paying out salary, sick leave and holidays through the Ace Payroll system. • Banking – balancing client payments by posting to relevant accounts, linking back to Moneyworks as well as our own DOS system. • Customer Service – handling incoming calls, queries and complaints and dealing with them efficiently and effectively. • Working closely with key clients managing orders and liaising with warehouse to ensure timely delivery. • Liaise with Warehouse Manager with regards to stock management • Opened new accounts– checking credit history of clients, setting them up in our system, notifying sales reps. • Organising samples to showroom from China – liaising with factories in China to get sample sent through. • Merchandising – New samples arrive twice a year for Spring and Autumn Gift Fairs. Working as part of a team to create displays showing options to sell the product in store. • Co-ordinating and managing in-house gift fair to ensure optimum client experience Show less



Superdockets Advertising

• Office Manager

  • Sep 2011 - Oct 2012

• Promotions Account Manager

  • Jul 2010 - Sep 2011



ASB Bank

• New Zealand
• Banking
• 700 & Above Employee

• Senior Customer Services Officer

  • Feb 2007 - Jul 2010

  Downtown Auckland