Jennifer Basham, PMP
Supply Chain Director at DEFY- Claim this Profile
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Topline Score
Bio
Credentials
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PMP, PMI certification
PMI-OC Project Management Institute DallasFeb, 2018- Nov, 2024
Experience
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DEFY
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United States
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Food and Beverage Services
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1 - 100 Employee
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Supply Chain Director
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Jun 2021 - Present
Black owned, woman owned, veteran owned Performance, Hydration and CBD beverage company. Year one, company sales grew from zero to over $1.4M. Distribution is over 4,000 retail locations. Direct customers include but not limited to Albertsons/Safeway, Costco, Target, Kroger, Publix. Distributors include but not limited to: Kehe, UNFI, Southern Glazers, Eagle Rock Dist.Developed, production planning process, including calculating and ordering raw ingredients and materials from global suppliers. • Converting UOM to support formulation requirements and proper ordering qtys.• Finding suppliers that could support high quality ingredients with supporting documentation.• Meeting strict deadlines for production scheduling while managing shelf life and temp control.• Tracking all ingredients from order to on time delivery.Developed Freight tracker and built carrier network to manage customer orders as well as STOs, samples and donation shipments.• FTL and LTL capacity using spot market bids as well as negotiated designated lane rates.• Reduced costs by building freight network for bids and maintained quality by monitoring carrier performance measures.Developed and negotiated 3PL network for warehousing and order execution of customer CPU and vendor deliver shipments.• 3PL network includes Mainfreight, TX, Total Transportation, NE, Glendale Warehouse, NJ• Created an wheel and spoke warehouse model to reduce costs and out of stock inventory. Integrated EDI network with retail customers through SPS commerce.• EDI documents include order, acknowledgement, ASN, billing documents. Created Power BI reporting for company KPIs used to measure company sales, volume and cost to serve. These are frequently presented to sales, operations, company founders and investors.
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Customer Facing Supply Chain Manager
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Jul 2016 - Jun 2021
Facilitate collaborative relationships between customer and supply chain. Strategies includes cost to serve measures (customer assessorial costs, shipping optimization, bad goods analysis, etc.). Using SAP data while working directly with Retailers, Sales and Nestle Waters Supply Chain to develop standard processes, efficiencies and cost savings. Facilitate collaborative relationships between customer and supply chain. Strategies includes cost to serve measures (customer assessorial costs, shipping optimization, bad goods analysis, etc.). Using SAP data while working directly with Retailers, Sales and Nestle Waters Supply Chain to develop standard processes, efficiencies and cost savings.
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Nestlé Waters
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France
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Food and Beverage Services
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700 & Above Employee
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SAP Solutions - CP&M Change Manager - Retail Customer Services
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Jan 2014 - 2016
Consolidated SAP solution specialist. Newly created team will provide the management of current Siebel solution conversion to SAP solution for Nestle Waters. This role will work closely with partners at NUSA, NPPC as well as Nestle Nutrition and Nestle Canada to support a total consolidated customer volume forecast and promotional planning tool for sales, finance and demand planning. *Project was postponed indefinitely due to conflicting global implementation projects.
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Retail Customer Service Manager - Trade Promotions
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2011 - 2014
Manage team of Sales Administrators that are responsible for clearing trade promotion and logistic deductions. Customer service center for US and Canada centrally located in Coppell, TX. Center manages order to cash transactions, including Customer Service, Scheduling, Accounts Receivable, Cash Management, VMI and CoManaged services.
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Retail Customer Service Manager - VMI
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2007 - 2011
Supervised a team of VMI coordinators to manage customer inventory for NWNA using IBM AS400 application. Hiring, training, problem resolution, implementation of new accounts.
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