Jennifer Barnsley

Quality Assurance Analyst / Web Tester at LawDepot
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Edmonton Metropolitan Area, CA
Languages
  • English -

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Credentials

  • Agile Testing
    LinkedIn
    Jul, 2022
    - Nov, 2024

Experience

  • LawDepot
    • Canada
    • Legal Services
    • 100 - 200 Employee
    • Quality Assurance Analyst / Web Tester
      • Mar 2021 - Present

  • Zainul & Shazma Holdings (1997) Ltd.
    • Alberta, Canada
    • IT Administrative Assistant
      • May 2015 - Mar 2020

      - Resolved computer, printer, and mobile phone issues - Edit letters and other documentation from management - Experienced in Word, Excel, PowerPoint, Outlook, and Microsoft Teams - Resolved computer, printer, and mobile phone issues - Edit letters and other documentation from management - Experienced in Word, Excel, PowerPoint, Outlook, and Microsoft Teams

  • The UPS Store
    • Edmonton, Canada Area
    • Supervisor/Sales Associate
      • Oct 2011 - Mar 2015

      - Created conflict resolution program for employees to relieve tension in the store - Worked with CorelDraw, Adobe Photoshop, InDesign, and MS Office (Outlook, Word, Publisher, PowerPoint, Excel) - Provided excellent customer service for customers - Met demanding deadlines - Created conflict resolution program for employees to relieve tension in the store - Worked with CorelDraw, Adobe Photoshop, InDesign, and MS Office (Outlook, Word, Publisher, PowerPoint, Excel) - Provided excellent customer service for customers - Met demanding deadlines

  • Sobeys
    • Canada
    • Retail
    • 700 & Above Employee
    • Cashier/Post Outlet Lead/Supervisor
      • Sep 2001 - Mar 2010

      - Handled customer complaints, refunds, and returns - Handled cash, and worked on a POS as a cashier - Managed staff training for OH&S - Maintained and tracked inventory in Post office - Responsible for staff scheduling - Handled customer complaints, refunds, and returns - Handled cash, and worked on a POS as a cashier - Managed staff training for OH&S - Maintained and tracked inventory in Post office - Responsible for staff scheduling

  • Wipro
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Nov 2008 - Sep 2009

      - Took emergency calls for electircal/gas outtages and other related emergencies - Answered inquiries about billings - Scheduled appointments using a computer scheduler - Learned and used the following computer software (Atco- CIS, ATS, CAD, WMS, Wires ATS) - Took emergency calls for electircal/gas outtages and other related emergencies - Answered inquiries about billings - Scheduled appointments using a computer scheduler - Learned and used the following computer software (Atco- CIS, ATS, CAD, WMS, Wires ATS)

Education

  • NAIT (Northern Alberta Institute of Technology)
    Diploma, Digital Media and IT - Computer Software Development
    2016 - 2020
  • University of Alberta
    Human Resources Management Certificate
    2012 - 2013
  • Harry Ainlay High School
    High School
    2001 - 2004

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