Guest Services

• Jul 2023 - Present

Manager

• May 2022 - Present

Learning how to manage a large corporate business with a large diverse team. Utilizing the well laid out structure to advance my current abilities and learn new skills. Consistently beating goals and achieving over $26,000 in nightly sales as a team. Learning how to manage a large corporate business with a large diverse team. Utilizing the well laid out structure to advance my current abilities and learn new skills. Consistently beating goals and achieving over $26,000 in nightly sales as a team.

General Manager

• Sep 2021 - May 2022

Led a team of more than 30 staff members working together to create a memorable experience. Consistently hit monthly goals and targets by aiming for an increase in sales of $2000 every weekend night. Maintained an 11% or below labour budget without sacrificing the guest experience. Led a team of more than 30 staff members working together to create a memorable experience. Consistently hit monthly goals and targets by aiming for an increase in sales of $2000 every weekend night. Maintained an 11% or below labour budget without sacrificing the guest experience.

Bartender

• Jul 2018 - Sep 2021

Managed 20+ guests at the wood while ensuring the 200 guests in the restaurant received their drinks in a timely manner. Continuously hit sales targets set by keeping up on product knowledge and maintaining customer relationships. Sold an average of over $1200 solo on the bar during weekdays and over $3500 with a team on weekends. Managed 20+ guests at the wood while ensuring the 200 guests in the restaurant received their drinks in a timely manner. Continuously hit sales targets set by keeping up on product knowledge and maintaining customer relationships. Sold an average of over $1200 solo on the bar during weekdays and over $3500 with a team on weekends.

Assistant General Manager

• Feb 2017 - May 2018

Trained and supported a small group of servers and bartenders to provide excellent service. Focused on attaining more food knowledge as well as new beverage ideas for the bar. Developed the skills needed to run a small business by working closely with the general manager. Trained and supported a small group of servers and bartenders to provide excellent service. Focused on attaining more food knowledge as well as new beverage ideas for the bar. Developed the skills needed to run a small business by working closely with the general manager.

Promotions Team

• Nov 2012 - Feb 2013

Worked in teams to sample the product to new and current users Promoted and provided information about Redbull Learnt and excelled at working as the face of a great company Worked in teams to sample the product to new and current users Promoted and provided information about Redbull Learnt and excelled at working as the face of a great company

Flight Attendant

• Nov 2010 - Feb 2013

Brought a professional attitude to the company Contributed a safety conscious and caring character to connect with passengers Delivered excellent service regardless the mood or situation Kept an open mind and energetic disposition with co-workers and passengers Provided positive input and ideas to help the company progress in the industry Brought a professional attitude to the company Contributed a safety conscious and caring character to connect with passengers Delivered excellent service regardless the mood or situation Kept an open mind and energetic disposition with co-workers and passengers Provided positive input and ideas to help the company progress in the industry