Experience

Bakersfield College Foundation & Alumni Association

• United States
• Higher Education
• 1 - 100 Employee

• Executive Director, Financial Aid & Scholarship s

  • Sep 2021 - Present



Bakersfield College

• United States
• Higher Education
• 700 & Above Employee

• Director of Financial Aid

  • Oct 2016 - Present

  A member of student success teams along with other directors and deans. I ensure Financial Aid representation amongst other areas of the college and shares knowledge and establish strategic goals for division. I serve as consultant on financial aid issues that impact faculty, staff, and students. Provide training and materials to College staff. I am responsible for monitoring federal regulations and ensure compliance and oversight. Maintain liaison with federal, state, county, and other agencies to answer questions, resolve problems, provide data, and interpret and apply changes in rules and regulations concerning financial aid in Bakersfield’s community. I ensure compliance with all federal and state regulations, which impacts the administration of financial aid programs and mandates maintenance and reporting. I also provide direction and clarification when regulations are unclear or appear to be in conflict between federal, state, and/or college policies and responsible for filing and maintaining the Program Participation Agreement (PPA), FISAP and other reports required by governmental and other agencies, which impacts all Federal Title IV funding. Review yearly reference materials and implements revised procedures which impact the delivery of financial aid.

• Assistant Director Of Financial Aid

  • Dec 2015 - Oct 2016

  Assist the Director in planning and implementing policies and procedures that govern the day-to-day operations of the Financial Aid and Scholarships Office. Assist the director with strategic planning, business planning, and other initiatives related to the operations. Assists in compliance standards for federal and state financial aid programs; ensures conformance to federal, state, and District policies, procedures and regulations Assists in the preparation and submission of statistical and electronic data’s related to financial aid. Assist with outreach activities and dissemination of financial aid information to the campus community as appropriate; coordinate financial aid orientations and workshops to constituents. Participate in budget preparation and administration, prepare cost estimates for budget recommendation, submit justifications for expenditures, and monitor and control expenditures. Coordinate the financial aid application and award process with other departments and employees to help further student retention and success.



University of California, Riverside

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director, Customer Service

  • Mar 2014 - Present

  As an Assistant Director of Customer Service I’m responsible for directly supervising day-to-day operations of the customer service unit and serves as a member of the office management team. I provide training and support to assigned staff and ensures compliance with relevant regulatory requirements. I also, develop and update the internal office unit procedures manual for Financial Aid Assistant unit. As the Assistant Director of Customer Service I interact with student and parents with sensitivity and discretions, maintaining confidentiality. I ensure compliance with federal, state, university, and campus rules and regulations regarding release of confidential information, document collection, and record retention. In addition, I’m responsible for long-range planning, organization, coordination, and effective utilization of limited resources to effectively integrate the diverse and multiple functions of the unit into other functional units of the office

• Student Affairs Officer II

  • Jan 2013 - Mar 2014

  I am Financial Aid professional who analyze financial need and provide counseling to students and families. I am responsible for a caseload of over 1,400 students in performing federal need analysis, verification, review of packaging output, and revisions of financial aid awards from federal, state and University funds, including grants, loans and work-study. I coordinates resources by adjusting awards in accordance with federal, state and university policies. I am the Direct Loan Coordinator for the undergraduate division at UCR. I conduct training sessions and keeps current on federal and state regulations. I am a UCR representative to the general public in presenting financial aid workshops.



Pacific Symphony

• United States
• Performing Arts
• 1 - 100 Employee

• Executive Assistant

  • Sep 2010 - Feb 2012

  Provides support to the Vice President of Development by compiling data for reports. Maintain successful relationships with current large donors, as well as develop new ones. Assist in planning of the organization's fundraising events. Participate and offer valuable input into the fiscal year organizational budget. Assist in grant proposals are written to corporations and foundations, requesting funding for capital campaigns, general operating support, program or event support and a host of other possible projects. Play a pivotal role in the revised donor acknowledgement process and implement organization process across throughout the department. Re-organized the filing system into an efficient and effective system. Secretary for the Board of Directors/Counselors, attending meetings, taking and transcribing minutes.



Wells Fargo Bank

• Home Mortgage Consultant

  • Apr 2006 - Oct 2008

  Serviced and maintained Diamond Bar, Walnut, Laverne and Pomona bank branches; Specialized certification in Federal and State programs, FHA, CALHFA and Cal-Pers; Planned and conducted first-time homebuyer seminars and participate in tradeshows and conventions Serviced and maintained Diamond Bar, Walnut, Laverne and Pomona bank branches; Specialized certification in Federal and State programs, FHA, CALHFA and Cal-Pers; Planned and conducted first-time homebuyer seminars and participate in tradeshows and conventions



The American Loan Warehouse

• Realtor

  • Jan 2000 - Jan 2008

  Conducted short sales and foreclosures Generated leads to develop a client base Determined appropriate lenders and programs and negotiated loan terms Increased sales by 25% Interacted with title companies, escrow companies, attorneys and appraiser's Conducted short sales and foreclosures Generated leads to develop a client base Determined appropriate lenders and programs and negotiated loan terms Increased sales by 25% Interacted with title companies, escrow companies, attorneys and appraiser's



Encore/Bravo Credit Corp. 2003-2006

• Sales Consultant

  • Nov 2003 - Apr 2006

  Received top awards in March, October, December and January with over $30,000 in individual revenue per month. Received team building and innovation award in January 2005. Received program launch award in December 2004. Cross sold using B2B and multi-channel strategies and peer networking. Received top awards in March, October, December and January with over $30,000 in individual revenue per month. Received team building and innovation award in January 2005. Received program launch award in December 2004. Cross sold using B2B and multi-channel strategies and peer networking.



University of Southern California

• United States
• Higher Education
• 700 & Above Employee

• Administrative of Records

  • Jan 1992 - Jan 1998

  Managed and supervised a staff of 12 Extensive knowledge of California Grant, Pell, SEOG, Perkins and Stafford programs Resolved over awards on discrepancy report according to federal and state compliance regulations Functioned as Refund and Repayment Coordinator and Risk Management & Safety Coordinator Reduced overtime form 17% to 6% by implemented a continuous operations shift to level workload Managed and supervised a staff of 12 Extensive knowledge of California Grant, Pell, SEOG, Perkins and Stafford programs Resolved over awards on discrepancy report according to federal and state compliance regulations Functioned as Refund and Repayment Coordinator and Risk Management & Safety Coordinator Reduced overtime form 17% to 6% by implemented a continuous operations shift to level workload



Somona State University

• Financial Aid Analyst

  • Jan 1987 - Jan 1991

  Determined financial eligibility and need for federal and state funding Assisted in writing office procedures and polices Served on the test committee for innovated programs for the State of California University system Conducted entrance and exit loan counseling sessions Determined financial eligibility and need for federal and state funding Assisted in writing office procedures and polices Served on the test committee for innovated programs for the State of California University system Conducted entrance and exit loan counseling sessions