Experience

The Westin Wall Centre, Vancouver Airport Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Assistant Front Office Manager

  • Jun 2022 - Present



Residence Inn by Marriott Vancouver Downtown

• Manager on Duty

  • Sep 2017 - Sep 2022

  Oversees day to day hotel operations and will be responsible for the smooth operation of the overall hotel in the absence of senior managementAssists with setting goals and standards while finding solutions that are beneficial to guests and associates, while meeting deadlinesContributes to the overall strategic goals, initiatives and organizational objectives (i.e. Corporate, Regional and Hotel)

• Night Auditor

  • Dec 2016 - Sep 2017



Empire Landmark Hotel

• Hospitality
• 1 - 100 Employee

• Reservations Supervisor

  • Apr 2016 - Sep 2017

  Assigned, coordinated, reviewed the work of reservation agents and monitored departmental standards at all time Ensured that daily reports are completed accurately and distributed in timely manner Monitored Reservation's filing system Maintained an accurate record to all contracted companies and travel agents (including rates, promotions etc.) Ensured that all reservations are entered and updated accurately in Opera PMS Analyzed pick up trends and implement selling strategies to maximize revenue; managing online travel website selling inventory and rate Ensured all receivable payments were collected within the terms and condition of the hotel Hired and trained staff in job duties, safety procedures and company policies Assisted inquiries from Front Desk, Sales and Accounting Department Show less



River Rock Casino Resort

• Canada
• Entertainment Providers
• 100 - 200 Employee

• Front Desk

  • May 2015 - May 2016