Jennifer Tapken

Chief Operating Officer at Save the Redwoods League
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Tanjira W.

For over 4 years, Jennifer has been an excellent resource for me on various occasions. I have approached her many times for consultations on critical human resources and administrative related issues and have been receiving effective recommendations that I can realistically apply to my decision-making. Jennifer has been a great mentor and was very supportive of all staff when she was the interim Division Administrator under my Division. Her management, leadership and interpersonal skills have been outstanding.

Leah Karliner

Jennifer was an absolute pleasure to work with. She is an excellent communicator and quick learner. She is and effective problem-solver and a team player. I high recommend Jennifer for her administrative and people skills.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jan 2022 - Present

      • Provide the leadership to accomplish the organization’s vision, direction, and strategy through operations, IT and human resources management. • Oversee the organization’s day-to-day activities to achieve the goals and objectives of the League’s strategic and annual plans. • Responsible for the design and consistent implementation of a team focused internal communication and decision-making system. • Own the development, management and implementation monitoring of League-wide planning processes, including the Annual Plan and the operating model. • Drive the implementation of the League’s organizational DEI strategy and culture shifts. • Provide oversight of Human Resources and Operations, ensuring tight coordination on people and infrastructure management processes and approaches.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Chief Operating Officer
      • Jun 2021 - Jan 2022

      Provided leadership and oversight of the following functions, their integration with each other, and alignment with the overall mission, strategy and values of the organization-Human Resources & DEI, finance, operations, IT systems, risk management & compliance, and organizational management and strategy. Provided leadership and oversight of the following functions, their integration with each other, and alignment with the overall mission, strategy and values of the organization-Human Resources & DEI, finance, operations, IT systems, risk management & compliance, and organizational management and strategy.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Chief Financial and Administrative Officer
      • Dec 2017 - Nov 2020

      The ACLU of Northern California was comprised of over 100 employees with its headquarters in San Francisco and additional offices in Fresno and Sacramento. • Provided the overall direction and strategy for the organization’s HR, finance, operations and IT functions and support for effective administration. •Served as a member of the Executive Management Team, Senior Management Team and the statewide ACLU of CA Leadership Team. • Served as the senior finance executive of the organization, leading budgeting, reporting, closing, and audit, ensuring separation between the c3 and c4, financial controls, sound investments, and multi-year planning to ensure balance between resource deployment and sustainability. • Oversaw the organization's insurance, risk management, security, and safety/compliance emergency procedures. • Provided leadership to ensure overall compliance, and responsibility for risk issues. • Provided for effective and high-level oversight of HR systems (hiring, onboarding, compensation and benefits, evaluation, and staff development) and the development of implementation of internal personnel policies and procedures. • Provided leadership for diversity, equity, and inclusion, particularly as it related to internal staff and HR practices. • Led the IT and technology strategy for the organization. • Worked closely with the Boards to fulfill their fiduciary duties, including the finance and investment, audit and compliance, and personnel committees. • Led a team of 15 staff, including the direct supervision and mentorship of four direct reports.

    • United States
    • Higher Education
    • 700 & Above Employee
    • HR Business Operations Manager
      • Apr 2015 - Dec 2017

      UCSF HR was comprised of over 180 employees and provided the full scope of HR services to the greater UCSF and Fresno campuses.• Responsible for all financial management, administrative, procurement, space and business operations needs of the HR organization. • Prepared and administered an annual operating budget of over $50 million. Handled all aspects of financial reporting, policy compliance, monthly reconciliation, and year end close. Helped to secure an additional $1.6 million in funding. • Represented the Associate Vice Chancellor of HR on finance and administrative matters with internal and external stakeholders and was a member of the overall UCSF HR Leadership Team.• Provided reporting, analytics, and recommendations to the HR Advisory Board and Funding Model Committee to develop, maintain, and communicate an effective funding model for the support and delivery of HR services campus-wide. • Partnered with the various Schools and Control Point representatives on the finance and funds management angle of campus-wide initiatives, such as the employee recognition plan. • Partnered with HR leadership to develop, assess, and report HR analytics to measure the efficiency and effectiveness of HR service delivery. • Implemented special projects by providing project management and analytical support in such areas as business process continuous improvement, HRIS systems enhancements, and reporting for external and internal stakeholders.• Responsible for emergency action planning and business continuity planning at both the Department wide level and as HR related to the university wide emergency plans. Member of the city-wide SF Emergency Operations Center.• Supervised and mentored two direct reports and indirectly supervised four other staff (includes union represented employees). Handled and/or advised on labor relations issues, disability management issues and performance management as needed

    • Division Manager-Department of Medicine, Division of Nephrology
      • Aug 2010 - Mar 2015

      The Division of Nephrology was comprised of over 18 faculty, 26 fellows and post docs and 12 staff.• Division head responsible for the financial, grants, and administrative operations that supported the clinical, teaching, and research activities within the Division. • Prepared and administered an annual operating budget of over $9.4 million (excluded clinical revenue) with a yearly surplus ranging from $500,000 to $831,000. • Provided oversight of all aspects of financial reporting, policy compliance (UC, NIH, and other external funding agencies), monthly reconciliation, and year end close. • Managed the Renal practice, multiple Dialysis units and Kidney Transplant unit. Responsible for maximizing revenue streams and troubleshooting compliance, coding, and revenue issues. • Member of the DOM Funds Flow Redesign committee.• Oversaw the planning and administration of the ACGME Clinical Fellowship program and non-ACGME Transplant Fellowship program, including a T32 Training Grant.• Led the academic affairs and HR activities related to the Division.• Managed operations and space management needs for the Division, including facilitating wet lab space moves, advocating for and securing additional space, and prepared for CSB decant in late Spring/Summer 2015.• Responsible for the Division's EAP and business continuity planning.• Led team through University-wide transition through Operational Excellence - affected Sponsored Research/Industry Contracts/Clinical Trials, Finance, HR and IT. • Supervised and mentored eight direct reports and indirectly supervised all other staff in the Division (included union represented employees). Handled and/or advised on labor relations issues, disability management issues and performance management as needed.

    • Interim Division Manager-Department of Medicine, Division of General Internal Medicine
      • Jul 2013 - Oct 2013

      Provided interim coverage until a permanent Internal Medicine Division Administrator was hired.

    • Analyst III-Department of Medicine, Division of General Internal Medicine
      • Aug 2009 - Aug 2010

      The Division of General Internal Medicine was comprised of over 50 faculty members, 60 internal medicine residents (including 30 primary care residents) and more than 100 staff.• Managed all aspects of the Division’s Academic Affairs and HR activities as the HR Liaison.• Assisted with the Division’s financial management, including clinical commitments and the annual budget.• Provided data and data analytics on STOR queries to help faculty and staff develop research projects, improve clinical care, and enhance the education of trainees. •Managed the privileges and credentialing process for all clinical Faculty, MSP/Volunteer faculty, Allied Health Providers, and Fellows to ensure compliance.• Blue Shield California Technology Assessment Forum Program Coordinator• Responsible for site and staff supervision at the Mt. Zion location and provided Division Manager coverage as needed.

    • Interim Division Manager-Department of Medicine, Division of General Internal Medicine
      • Dec 2009 - Apr 2010

      Assumed the Division Administrator role while the DA was on maternity leave.

    • Analyst II-Department of Medicine, Division of General Internal Medicine
      • Oct 2007 - Jul 2009

      • STOR Programmer/Data Analyst: Provided data and data analytics on STOR queries to help faculty and staff develop research projects, improve clinical care, and enhance the education of trainees. • QI: Member of the Quality Improvement committee and involved with some QI initiatives-often STOR related. • Responsible for a wide variety of HR functions. Facilitated all aspects of the hiring process within the Division. Advised faculty/staff throughout the hiring process and act as the primary contact for any HR related questions or issues. Ensured faculty and staff complied with HR policies and advised on any performance and labor relations related issues. Handled funding changes, merits/reappointments/new appointments, layoffs/reduction in time, etc. Assisted with the training and orientation of new Division staff.• Managed the privileges and credentialing process for all clinical faculty, MSP/Volunteer faculty, Allied Health Providers and Fellows to ensure compliance.• Blue Shield CTAF Research program support• Responsible for site and staff supervision at the Mt. Zion location and provided Division Administrator coverage as needed.

    • Division & Research Assistant-Department of Medicine, Division of General Internal Medicine
      • Aug 2006 - Oct 2007

      • Administrative, financial, and operational support for nine DGIM faculty at the Mt. Zion campus. • Provided program support for Blue Shield CTAF Research program, including editing the technology assessments written by four UCSF faculty for three annual meetings each year.

    • Lead Intake Coordinator-Seniors at Home Program
      • Nov 2004 - Aug 2006

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Outreach Coordinator
      • Mar 2003 - Oct 2004

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Assistant-Heart, Health and Heredity Study
      • Apr 2002 - Mar 2003

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Case Manager-Glide Walk In Center
      • Aug 2001 - Apr 2002

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Internship-HIV/AIDS Project
      • Sep 2000 - Dec 2000

Education

  • University of California, Berkeley
    BA, Social Welfare-Psychology

Community

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