Benefits Specialist

• Feb 2021 - Present

Human Resources Benefit Administrator

• 2015 - Dec 2020

*Spearheads the human resources benefit operations; Cigna Medical and Dental Carrier Connections, EyeMed Carrier Connections, 401K Loans, HSA Account Set Up,Terminations, Transfers, Qualified Medical Support Orders, Cobra Invoice Reconciliation, FSA & HSA Invoice Reconciliation, Payroll Batches, Monthly Medical, Vision and Dental Reconciliations, LOA Benefit Terminations and Reinstatements, General Email and SysAid Inquiries,Office Administration, Process Qualifying Event and Enrollments, Assist with Employee Relations, Leave of Absence and Payroll. *Provides cross-functional coaching, guidance, and influence on a wide range of human resource policies, and challenges stakeholder leaders in effective collaboration. Show less

Accounting Administrator

• 2014 - 2014

*Pioneered strategic budgeting, fiscal accounting, CRM, sales quotes, and accounting administration. *Shaped and supported organizational professionalism, performance, and pride. *Pioneered strategic budgeting, fiscal accounting, CRM, sales quotes, and accounting administration. *Shaped and supported organizational professionalism, performance, and pride.

Administrative Assistant

• 2012 - 2013

*Orchestrated all fiscal payroll, interview scheduling, training administration, human resources, procurement, email, documentation, and validation of medical licensing. *Orchestrated all fiscal payroll, interview scheduling, training administration, human resources, procurement, email, documentation, and validation of medical licensing.

Home Health Scheduler

• 2011 - 2013

*Piloted all scheduling for Home Health Aides in the Boston area; utilized Excel spreadsheets and documented via All Scripts. *Collaborated with medical staff, patients and families. *Piloted all scheduling for Home Health Aides in the Boston area; utilized Excel spreadsheets and documented via All Scripts. *Collaborated with medical staff, patients and families.

Home Health Aid Scheduler

• 2011 - 2012

*Created and authored all Home Health Aid schedules; communicated schedules to all facilities and stakeholders. *Programmed all patient information into MUMS. *Created and authored all Home Health Aid schedules; communicated schedules to all facilities and stakeholders. *Programmed all patient information into MUMS.

Clinical Support Coordinator

• 2010 - 2012

*Conducted scheduling of all caregiving and nursing needs for maternal, children, psychiatrists, and social workers. *Shaped and supported communication between supervisors and intake as needed. *Maintained records through the Health Wyse clinical system on all communication involving all caregiving; procured supplies. *Contacted patients with Home Health Aide schedules; communicated with clinicians and medical staff daily. *Conducted scheduling of all caregiving and nursing needs for maternal, children, psychiatrists, and social workers. *Shaped and supported communication between supervisors and intake as needed. *Maintained records through the Health Wyse clinical system on all communication involving all caregiving; procured supplies. *Contacted patients with Home Health Aide schedules; communicated with clinicians and medical staff daily.

Home Health Aide Service Coordinator

• 2010 - 2011

*Architected all data entry for new admissions, discharges, hospitalizations, holds, days waiting, deaths, incompletes, transfers and new episodes; utilizes the Encore clinical system. *Facilitated communication between VNACN clinical departments and contract agencies for Home Health Aide Services. *Contacted patients and clinicians with Home Health Aide schedules and confirmed the start date with the contracting agency. *Architected all data entry for new admissions, discharges, hospitalizations, holds, days waiting, deaths, incompletes, transfers and new episodes; utilizes the Encore clinical system. *Facilitated communication between VNACN clinical departments and contract agencies for Home Health Aide Services. *Contacted patients and clinicians with Home Health Aide schedules and confirmed the start date with the contracting agency.

Supervisor

• 2007 - 2011

*Coached, trained, and mentored a team of 3 employees in cross-functional departments. *Pioneered all business and vendor relationship management, inventory, quality control, ordering, shipping, receiving, customer service, and returns. *Coached, trained, and mentored a team of 3 employees in cross-functional departments. *Pioneered all business and vendor relationship management, inventory, quality control, ordering, shipping, receiving, customer service, and returns.